Support Board
Date/Time: Fri, 24 Jan 2025 08:22:25 +0000
No data in previous days or market replay
View Count: 723
| [2019-01-15 10:49:28] |
| User396463 - Posts: 2 |
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I bought standard package 24 USD / Month with historical data. I can see the data from today and from 5 to 6 days before, (see screenshot) BUT if I move more, for example, at the last month the data disappears (see screenshot). When I run the repeat market the same thing happens, the data does not exist and the daily chart does not run (see screenshot)
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| [2019-01-15 10:50:12] |
| User396463 - Posts: 2 |
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I forget, i add this days in all config charts.(see screenshot)
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| Screen Shot 2019-01-15 at 11.43.17.png / V - Attached On 2019-01-15 10:49:42 UTC - Size: 19.82 KB - 254 views |
| [2019-01-15 19:35:06] |
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We are not sure what you mean when you say the data disappears as there is certainly data present. If you are referring to the lack of information within the chart when you go back in time, then that is simply due to this being a Futures Contract and you are only looking at the front month contract. There will be very little trading until that contract is the active contract. If you want to go back in time and view the currently active contract at any point in time, you would need to setup your chart as a Continuous Futures Contract. Refer to the following for information on how to set this up: Continuous Futures Contract Charts Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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