Support Board
Date/Time: Fri, 24 Jan 2025 08:20:32 +0000
Market Depth Data not recorded with CTS data feed
View Count: 698
| [2019-01-14 13:23:41] |
| User993113 - Posts: 74 |
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Dear Support, I'm not able to record the Maket Depth Data with the CTS data feed. As you can see here, while with CQG the replay of the Market Depth works smoothly, with CTS the DOM is full of holes. The settings are the same for General Settings --> Chart Update interval in Milliseconds = 10 Data/Trade Service Settings --> Intraday Data storage time unit = 1 Tick Symbol Settings --> Record Market Depth Data selected (in the respective symbols) Thank You Date Time Of Last Edit: 2019-01-16 16:23:32
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| [2019-01-14 18:27:45] |
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One thing to check is to make sure your computer's clock is set accurately: Incorrect Date and/or Time Display, Missing Historical Intraday Data, Chart Not Updating The other thing is to use the Sierra Chart Exchange Data Feed instead: Sierra Chart Exchange Data Feed This is the only support we will provide for this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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