Support Board
Date/Time: Fri, 24 Jan 2025 06:42:05 +0000
CQG Data not running
View Count: 610
[2019-01-11 21:03:49] |
fraalbe - Posts: 12 |
Hi, I did a backup with a new login in SC AND also CQG, but datafeed is not running. Is it possible that SC have to release it? Cheers Frank |
[2019-01-11 22:15:29] |
Sierra Chart Engineering - Posts: 104368 |
Open a chart for the symbol that you want and follow the instructions below. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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