Support Board
Date/Time: Fri, 24 Jan 2025 06:35:15 +0000
How can I get my settings?
View Count: 698
| [2019-01-11 07:07:10] |
| fraalbe - Posts: 12 |
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Hi, today I started SC like the last 1000++ days ;-) And the first surprise was, that all preconfigured settings (Account name, passwd) has gone away... I edited in my SC data, as well as the CQG data, but what I got is an empty workspace... OMG I spend so many times in develop them... How can I get the settings from the last session? Any ideas? Thanks a lot Frank |
| [2019-01-11 07:15:34] |
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Refer to: Resetting Sierra Chart to a Default State / Restoring Backup Global Configuration File: Restoring Backup Global Configuration File Chartbooks (Workspaces): Accessing a Backup Chartbook File Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-01-11 07:16:20
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| [2019-01-11 07:50:44] |
| fraalbe - Posts: 12 |
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Thank you very much! It worked, all is fine. Except the current day is missing. The chart of today hasn't started yet. The date in Chart settings is "To 2019-01-11" which is correct. In the past the chart started when the excange has opened. What can I do? Cheers Frank |
| [2019-01-11 18:32:08] |
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This is a chart updating problem. Refer to: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart If you need more help tell us the symbol and follow the instructions below: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-01-11 18:32:20
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