Support Board
Date/Time: Fri, 24 Jan 2025 07:24:06 +0000
INTRDAY NOT LOADING
View Count: 702
| [2019-01-10 17:17:06] |
| thomas - Posts: 5 |
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Im trying to download more data on both historical and intraday. If I switch intraday in chart data the date is set to 2019-01-10 and it will not let me change it. So when I load candles it only has a couple. If I switch to historical it doesn't let me load more candles on smaller time frame. Like if I switch to a 30mitue chart it doesnt load more then the present candle no matter what I switch the date to. I need to be able to land more data on both historical and intraday
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| [2019-01-10 17:24:32] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-01-10 19:47:08] |
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Refer to our response here: INTRDAY NOT LOADING | Post: 168246 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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