Support Board
Date/Time: Fri, 24 Jan 2025 06:33:29 +0000
SC Data for historical charts
View Count: 614
[2019-01-09 16:51:06] |
sftrosso - Posts: 4 |
Hello, I am not getting data beyond Dec 27th 2018. I believe my Extended package includes more up to data data. How do I set it up? Thanks |
[2019-01-09 17:40:49] |
Sierra Chart Engineering - Posts: 104368 |
For what chart symbol?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2019-01-09 22:44:49] |
sftrosso - Posts: 4 |
NGG19 and CLG19
|
[2019-01-09 22:55:05] |
Sierra Chart Engineering - Posts: 104368 |
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart, just for one of the symbols, by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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