Support Board
Date/Time: Sun, 24 Nov 2024 14:54:31 +0000
How to transfer charting files?
View Count: 1365
| [2013-11-10 03:03:07] |
| User66896 - Posts: 1 |
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Hello. I have taken a course recently, I have been sent files or charts to upload into my new sierra chart software. They keep installing completely blank with no data at all. When I look at my account management page...it states "Not enabled for any third-party provided custom studies." Is this the reason I can not see his charts? If so, how do I enable them? If not, can you refer me to a step by step process where I may learn how to install his charts? thank you |
| [2013-11-10 06:28:23] |
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No, that is not the reason. Did you install the files into this folder on your system?: C:\SierraChart\Data It is also possible there are different symbols being used between the Data/Trading service used by the course provider and the service you are using. If so, you need to follow these instructions to change the symbol of the charts: https://www.sierrachart.com/index.php?l=doc/doc_SwitchingSymbols.html#ChangingChartSymbol Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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