Support Board
Date/Time: Fri, 24 Jan 2025 05:16:30 +0000
.cht file keeps closing my system
View Count: 1302
| [2019-01-07 15:01:14] |
| KXRCap - Posts: 64 |
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Dear SC - I cannot figure out why the .cht file keeps abruptly closing SC. It loads to a point then closes the program. It did load when I built it. It is attached. |
| [2019-01-07 15:01:56] |
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Please re-attache the chartbook, as for some reason the previous attachment failed. Refer to the Attaching a File section here: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile Sierra Chart Support Date Time Of Last Edit: 2019-01-07 15:03:17
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| [2019-01-07 15:09:30] |
| KXRCap - Posts: 64 |
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re-submit
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 KXR-STOCKS-NQ-ES-RTY.Cht - Attached On 2019-01-07 15:09:03 UTC - Size: 2.02 MB - 374 views |
| [2019-01-07 19:37:08] |
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We did test your Chartbook and did not encounter any problems with it. It opened reasonably fast and no exceptions or other problems. No problems at all and it is still running. This probably is not going to make any difference because we see you are not using custom studies but run Sierra Chart in Safe Mode: Sierra Chart - Software Login Instructions: Using Safe Mode We are suspecting a system-level issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-01-07 19:42:57] |
| KXRCap - Posts: 64 |
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Hmmm... I am not running in Safe Mode... does not work for me... but I will do a re-build from scratch and see. |
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