Support Board
Date/Time: Fri, 24 Jan 2025 03:41:53 +0000
Issue connecting to BitMEX Live
View Count: 617
[2019-01-04 05:17:57] |
User116783 - Posts: 84 |
Hello, I am currently using a trial version of Sierra Chart and I can't connect to BitMEX live. After entering everything under "Global Settings" (see attachment) as specified here https://www.sierrachart.com/index.php?page=doc/BitMEX_Trading.php. When I then go to "Connect to Data Feed" under the "File" tab, it's grayed out and I can't select it (see attachment). What am I doing wrong? Thanks, ZS Date Time Of Last Edit: 2019-01-04 05:20:07
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2019-01-04_0-12-43.png / V - Attached On 2019-01-04 05:14:16 UTC - Size: 49.37 KB - 338 views 2019-01-04_0-09-55.png / V - Attached On 2019-01-04 05:14:25 UTC - Size: 25.32 KB - 321 views |
[2019-01-04 05:49:19] |
User116783 - Posts: 84 |
Ok, I think I figured out the problem..... Under "Trade" I had "Trade Simulation Mode On" checked. Now when I look at where SIM was on the DOM, it has a series of numbers. I'm assume this now means I'm live? Date Time Of Last Edit: 2019-01-04 05:52:25
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[2019-01-04 08:55:07] |
Sierra Chart Engineering - Posts: 104368 |
Yes and we can actually see that you did connect to BitMex based on the first post. So you are all set.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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