Support Board
Date/Time: Fri, 24 Jan 2025 06:40:20 +0000
Random closed trades
View Count: 804
| [2019-01-03 22:11:45] |
| User386175 - Posts: 31 |
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Hi, I am using Sierra Charts to trade for OneUp Trader. There have been multiple times after I place a trade, that the position is automatically closed with a market order. I called OneUp Trader about this and they told me they didn't close my trade and that I will need to contact Sierra Charts. This is very common once I am in a winning trade. My position will just close. Can you help me with this? |
| [2019-01-04 20:26:34] |
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Yes. Refer to: Trade Activity Log Analysis: Support Assisted Trade Activity Log Analysis But we think after you read through those steps, you will be able to determine the reason for the problem without further help from us. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-01-08 15:52:42] |
| User386175 - Posts: 31 |
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There is no Internal Order ID for the trade but the trade message says "Flatten positions at set time has been reached. Flattening positions now" Is there a setting I need to change?
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| [2019-01-08 18:32:33] |
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Yes. What you need do is to go to the Trade Window A tab and set the Flatten and Cancel at Set Time setting to Disabled. Instructions to go to the trade window: Basic Trading and the Trade Window: Opening Trade Window for Chart or Trade DOM Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-01-08 23:36:57
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| [2019-01-09 00:15:13] |
| User386175 - Posts: 31 |
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Everything is set to Disabled. I never changed the setting. Could it be something else?
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| [2019-01-09 00:26:51] |
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Okay this message actually is the result of the Global Profit/Loss Management: Global Profit/Loss Management You need to disable the corresponding option there. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-01-09 00:27:03
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