Support Board
Date/Time: Fri, 24 Jan 2025 03:34:50 +0000
open P/L on Chart stats but I have no open trades
View Count: 623
| [2019-01-02 15:33:17] |
| User900173 - Posts: 10 |
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I have tried everything to clear this open P/L it is showing I am short 1 contract in EPH19 (ES) but I do not have any open trades. I have closed all charts and chartbooks and do not see anything open on trade activity using ver 1853 |
| [2019-01-02 18:47:52] |
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Refer to: Trade Activity Log: Trade Statistics for Charts (Chart Stats) Tab Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-01-04 14:22:19] |
| User900173 - Posts: 10 |
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I really need to fix this open quantity on the chart stat. I have tried everything you sent me to read. How can I add an entry on the trade activity tab? I can not find a missing trade on it. It is showing that I am short 1 contract from order fill start date of 2018-12-21 at 15:11:37 Please do not send me something else to read. I need to get this fixed. |
| [2019-01-04 19:14:53] |
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You just need to adjust the Order Fills Start Date-Time in the chart: Trade Activity Log: Solving Inaccurate Trade Statistics for Charts Field Values In the end, if the data is not accurate then just do not pay attention to it because usually it's not accurate. It cannot be accurate in most cases. And if the user is not capable of resolving it, then we decline support. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-01-04 19:15:22
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| [2019-01-05 05:13:30] |
| User900173 - Posts: 10 |
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Fortunately I have CQG iBroker app emailing me every fill so I was able to go fill by fill and find the error in Sierra Charts trade activity. There was a fill for 3 that was only showing as 2 in sierra with an internal position of -1 in the entry. So I was able to edit the fill under Trade Activity by changing the quantity of 2 to the correct 3 and deleting the -1 under internal position. I am not sure how I would have found this error without being able to cross reference my emailed fills from my IBroker phone app because the AMP information on their statements is horrible. Date Time Of Last Edit: 2019-01-05 05:14:19
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