Support Board
Date/Time: Fri, 24 Jan 2025 03:44:11 +0000
NOT RECEIVING DATA IN REAL TIME
View Count: 663
| [2019-01-02 01:35:36] |
| User338838 - Posts: 12 |
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Good morning sorry me but i'm at only the beginning of the study of your software. I kindly need your help. I paid you $ 33 a little while ago to use for one month your 5 service pack software. I state that a while ago I had already sent you an email but that problem i was able to solve it. Now problem is that I can not see YMH19 real-time data update. I would like to know if this is possible based on what I paid and i ask You to clear if i can get data feed and for which instruments in real times for what I have paid If I have the right to receive the data flow explain how I should set your setting in Sierra Chart Another question: in service package 5 is included data feed fron CQG for CME AND EUREX and if not how is possible to obtain them in real time (tick by tick)? Best regards, Many thanks ! SASSO FRANCESCO Italy Sorry |
| [2019-01-02 08:38:20] |
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If you require real-time futures data, then refer to: https://www.sierrachart.com/index.php?page=doc/doc_FuturesData.php The CQG service is supported and to use that, follow the instructions on this page here: CQG Trading Platform Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-01-02 08:38:37
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