Support Board
Date/Time: Fri, 24 Jan 2025 03:34:35 +0000
trades are not going to rithmic
View Count: 1241
| [2018-12-27 13:09:07] |
| User28317 - Posts: 149 |
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On my end, it looks like the orders are executing and then they are canceled. Rithmic says they never received them. |
 trades not finishing.PNG / V - Attached On 2018-12-27 13:07:09 UTC - Size: 103.13 KB - 272 views ORDERS NOT EXECUTING.PNG / V - Attached On 2018-12-27 13:07:19 UTC - Size: 544.29 KB - 289 views DID YOU SEE THIS ORDER AT YOUR END.PNG / V - Attached On 2018-12-27 13:07:27 UTC - Size: 452.78 KB - 263 views |
| [2018-12-27 13:12:25] |
| User28317 - Posts: 149 |
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Rithmic says orders are canceled internally by Sierra, they were not actually sent.
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| [2018-12-27 13:40:20] |
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Refer to the instructions here: Trade Activity Log Analysis: Support Assisted Trade Activity Log Analysis Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-12-29 12:23:08] |
| User28317 - Posts: 149 |
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I have two models that share the same db file for trading, v5.06 and v7.06, with both open at the same time for trading. Version 7.06 is not trading even though the orders are being sent. They are canceling very soon after being submitted. the trading is done auto trade. The account is 42253 with Rithmic, and they are not seeing these orders at their end. Sample of 3 trades: 2018-12-28 4:30 am NQ 15 minute chart internal id 4863 2018-12-26 8:15 am NQ internal id 4824 2018-12-27 10:35 am NQ 5 min internal order 4848 I'm on Eastern Standard time. You will notice the FESX trades had the same conclusion as the NQ Date Time Of Last Edit: 2019-06-20 04:26:55
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| [2018-12-29 21:42:26] |
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We looked at the first order ID mentioned and your automated trading system canceled that. It was submitted to Rithmic and accepted but then canceled after: ActivityType DateTime Symbol OrderActionSource InternalOrderID ServiceOrderID OrderType Quantity BuySell Price Price2 OrderStatus FillPrice FilledQuantity TradeAccount OpenClose ParentInternalOrderID PositionQuantity FillExecutionServiceID HighDuringPosition LowDuringPosition Note AccountBalance
Order 2018-12-28 09:45:04.258 NQH9-CME Canceling of order is being delayed. (Auto-trade canceled order: NQH9-CME [CB] 15 Min #1 | KC Strategy Reactive Hull Trade Management Study) 4863 Unspecified 42253 Order 2018-12-28 09:45:04.425 NQH9-CME Rithmic Trading order update (New). Info: Status: Order received from client. 4863 29698922 Stop Limit 1 Sell 6317.7500000 6316.7500000 Pending Open 42253 Open 4 CONTRACT MASTER.twconfig Order 2018-12-28 09:45:04.426 NQH9-CME Rithmic Trading order update (Order update). Info: Status: trigger pending. 4863 29698922 Stop Limit 1 Sell 6317.7500000 6316.7500000 Open 42253 Open 4 CONTRACT MASTER.twconfig Order 2018-12-28 09:45:04.547 NQH9-CME Delayed canceling of order is being processed now. 4863 29698922 Stop Limit 1 Sell 6317.7500000 6316.7500000 Open 42253 Open 4 CONTRACT MASTER.twconfig Order 2018-12-28 09:45:04.548 NQH9-CME Auto-trade canceled order: NQH9-CME [CB] 15 Min #1 | KC Strategy Reactive Hull Trade Management Study 4863 29698922 Stop Limit 1 Sell 6317.7500000 6316.7500000 Pending Cancel 42253 Open 4 CONTRACT MASTER.twconfig Order 2018-12-28 09:45:04.605 NQH9-CME Rithmic Trading order update (Order update). Info: Status: complete. CompReason: C 4863 29698922 Stop Limit 1 Sell 6317.7500000 6316.7500000 Canceled 42253 Open 4 CONTRACT MASTER.twconfig Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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