Support Board
Date/Time: Fri, 24 Jan 2025 00:53:33 +0000
SC freezes (Not responding)when opening
View Count: 700
[2018-12-26 17:54:21] |
User880346 - Posts: 2 |
Hi, My SC always freezes when i try to open it. The Not responding message show in my task manager. It does usually open but takes about 20-25 mins to open SC, which is obviously quite frustrating. I was wondering if this could be an SC software issue or whether i am running a program or background process that conflicts with SC. Is there any known programs that would do this? I'm using windows 10 Thanks |
[2018-12-26 18:06:56] |
Sierra Chart Engineering - Posts: 104368 |
Refer to: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.16 - What to do if Sierra Chart is in a frozen state for an extended time due to extended high CPU usage caused by an automatically or manually opened Chartbook Most likely this is due to the particular chart and study configuration. But it can be due to other software on your system: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.8 - Antivirus/Anti-Malware Software Also a Chartbook should open up in less than 10 seconds. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-12-26 18:08:03
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