Support Board
Date/Time: Fri, 24 Jan 2025 00:39:02 +0000
website API error
View Count: 832
| [2018-12-20 09:16:59] |
| User474744 - Posts: 22 |
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Hi, I'm looking into the possibility of retrieving my trade order fills from the website API but I'm getting the following error when trying to do this. Is there something I need to enable on my account to allow this? Can you advise please? ERROR: Call not supported. Contact Sierra Chart support (support@sierrachart.com) for help with this. HTTP/1.1 200 OK Vary: Accept-Encoding X-XSS-Protection: 1; mode=block X-Frame-Options: DENY Keep-Alive: timeout=5, max=100 Connection: Keep-Alive Content-Length: 101 Content-Type: text/html; charset=UTF-8 Date: Thu, 20 Dec 2018 09:09:31 GMT Server: Apache |
| [2018-12-20 15:27:32] |
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Can you provide more details on what you are actually doing.
Sierra Chart Support |
| [2018-12-20 16:03:55] |
| User474744 - Posts: 22 |
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I'm trying to connect to the webapi using a POST method from a windows powershell client using the information on your site at Sierra Chart Website APIs The powershell code I'm using is below, replacing myusername and mypassword with my account details $postParams = @{AdminUsername='myusername';AdminPassword='mypassword'; UserSCUsername='myusername';Service='GetTradeOrderFills'; StartDateTimeUTC='2018-12-20 00:00:00'} Invoke-WebRequest -Uri https://www.sierrachart.com/API.php -Method POST -Body $postParams |
| [2018-12-20 17:31:04] |
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For this to work your Sierra Chart account has to be authorized for this functionality and the order fills need to be uploaded to the web server: https://www.sierrachart.com/index.php?page=doc/GlobalTradeSettings.html#SendOrderFillsToSCWebServer Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-12-20 17:41:54] |
| User474744 - Posts: 22 |
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How is an account authorised for that?
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| [2018-12-20 18:08:21] |
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We really do not think there is any advantage for you to use this feature. You can access the order fills in the Trade Activity Log: Trade Activity Log And export them: Trade Activity Log: Importing and Exporting Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-12-20 18:23:38] |
| User474744 - Posts: 22 |
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I'm not sure why you say you think it would be of no advantage to me when you don't know what I'm trying to achieve or why. I assumed based on the fact it's in your documentation it was a service you offered? |
| [2018-12-24 22:05:56] |
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If you want access to this, we can do that. We just have to go through some set up on our side for this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-12-26 02:10:53] |
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@User474744, we have updated the API to allow users to request data for their own accounts. Refer to the updated documentation here: https://www.sierrachart.com/index.php?page=doc/WebAPI.php#TradeOrderFillsSpecifications Sierra Chart Support |
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