Support Board
Date/Time: Fri, 24 Jan 2025 01:33:43 +0000
Market Depth Historical Graph Question
View Count: 715
| [2018-12-19 15:23:26] |
| RIFT - Posts: 124 |
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Market Depth Historical Graph does not work
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| [2018-12-19 15:41:09] |
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We are looking into this. It relates to using CTS apparently.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-12-19 15:43:35] |
| RIFT - Posts: 124 |
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yes, I use CTS
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| [2018-12-19 18:53:13] |
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Upon further review we are not seeing any problem with CTS and the Market Depth Historical Graph. We were misled because we were using delayed data which does not work properly with CTS in regards to the Market Depth Historical Graph study. Therefore, refer to the documentation here about this: Market Depth Historical Graph: Market Depth Historical Graph Not Displaying If you need further help we would have to look into this with remote assistance. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-12-19 18:54:16
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| [2018-12-19 19:55:47] |
| RIFT - Posts: 124 |
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I opened a new intraday chart, set the study "reset defaults" and added, it does not work.
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| [2018-12-20 03:40:30] |
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Make sure your computer's clock is set accurately: Incorrect Date and/or Time Display, Missing Historical Intraday Data, Chart Not Updating Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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