Support Board
Date/Time: Thu, 23 Jan 2025 21:35:08 +0000
[User Discussion] - Order modification failed
View Count: 928
| [2018-12-17 10:19:47] |
| T44 - Posts: 363 |
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Hello Support, Please find attached my trade activity log. I do not see a reason in my configuration why this would have suddenly started happening, I have not altered any settings, other symbols are not affected. I am using version 1837. Thanks, |
Private File |
| [2018-12-17 14:45:38] |
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Update Sierra Chart to the current version following these instructions here: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-12-17 16:36:01] |
| T44 - Posts: 363 |
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On loading the latest version, I was locked out of my exchange data feed because of too many consecutive login attempts. Sierra kept reconnecting, same workspace as I was running before with no issues. Hopefully a message log helps? |
Private File |
| [2018-12-17 18:51:33] |
| T44 - Posts: 363 |
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Sorry, this 'connection reset by peer' is a Wine/Linux/(possibly) Websockets issue. Please ignore, we are going to be changing to the Sierra Chart data feed. Also, we want to run a Windows cloud instance to avoid these Wine issues, and feed the Wine machines with a DTC bridge. |
| [2018-12-17 18:54:33] |
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Yes we can tell, that you are not running Windows and the connectivity issue is happening probably at the operating system level. This is not a Sierra Chart issue in any way. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-12-17 18:54:42
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