Support Board
Date/Time: Thu, 23 Jan 2025 21:40:00 +0000
MY SIERRA REAL TIME CHART IS NOT WORKING
View Count: 931
| [2018-12-17 03:59:46] |
| User122513 - Posts: 28 |
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I NEED TO KNOW WHY MY ES REAL TIME CHART IS NOT WORKING, I HAVE MADE ALL PAYMENTS ON 11/30/18 FOR $110 AS EVERY MONTH AND TODAY IT STOPPED WORKING...I HAD BEEN RECEIVING MESSAGES SUGGESTING THAT MY REAL TIME DATA WAS ABOUT TO END SOON WHEN I DO NOT SEE THE REASON WHY SINCE I HAVE MADE THE PAYMENTS AS USUAL...
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| [2018-12-17 04:57:28] |
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Make sure you are using the symbol ESH19 Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-12-17 04:58:01
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