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Date/Time: Fri, 24 Jan 2025 00:37:38 +0000



NO [M] FOR THE SIMBLE

View Count: 798

[2018-12-17 02:36:53]
User754313 - Posts: 6
I HAVE A CHART OF NQZ8-CME
AND I AM PAYING FOR EXCHANGE DATA FEED
BUT THERE IS NO [M] AFTER THE SYMBOL
WHY?
attachmentDoc1.pdf - Attached On 2018-12-17 02:36:10 UTC - Size: 252.08 KB - 353 views
[2018-12-18 03:06:36]
User754313 - Posts: 6
hello?
[2018-12-18 05:01:15]
Sierra Chart Engineering - Posts: 104368
We apologize for the delay with this.

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-12-18 14:44:21]
User754313 - Posts: 6
Software version: 1850 64-bit | 2018-12-18 08:42:23
Usage end date: 2019-01-07 | 2018-12-18 08:42:23
Enabled for: Advanced Features. | 2018-12-18 08:42:23
Enabled for: Sierra Chart Historical Data Service. | 2018-12-18 08:42:23
Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2018-12-18 08:42:23
Enabled for: INDEXES_DATA_BARCHART | 2018-12-18 08:42:23
Enabled for: CME (Trading Account Required) | 2018-12-18 08:42:23
Enabled for: CBOT (Trading Account Required) | 2018-12-18 08:42:23
Enabled for: COMEX (Trading Account Required) | 2018-12-18 08:42:23
Enabled for: NYMEX (Trading Account Required) | 2018-12-18 08:42:23
Received 1 data feed usernames. | 2018-12-18 08:42:23
Allow Support for Sierra Chart Data Feeds is enabled. | 2018-12-18 08:42:23
Current selected Data/Trading service: Rithmic Trading | 2018-12-18 08:42:23
Chart Update Interval: 100 | 2018-12-18 08:42:23
Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2018-12-18 08:42:23
2018-12-18 08:42:22 Local computer time | 2018-12-18 08:42:23
2018-12-18 14:42:22 Local computer time in UTC | 2018-12-18 08:42:23
2018-12-18 08:42:22 Local computer time in SC Time Zone | 2018-12-18 08:42:23
2018-12-16 20:14:06 Server time in UTC | 2018-12-18 08:42:23
Local computer UTC time and Server UTC time difference: 1 seconds. | 2018-12-18 08:42:23
Program path: C:\SierraChart\ | 2018-12-18 08:42:23
Data Files path: C:\SierraChart\Data\ | 2018-12-18 08:42:23
OS Version Number: 10.0 | 2018-12-18 08:42:23
Locale Setting: C | 2018-12-18 08:42:23
DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2018-12-18 08:42:23

File >> Disconnect selected. | 2018-12-18 08:42:52
DTC Client socket (1) | Signaling to core to close socket | 2018-12-18 08:42:52
DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2018-12-18 08:42:52
Rithmic Trading | Disconnected. | 2018-12-18 08:42:52

Rithmic Trading | Port for executable: 56999 | 2018-12-18 08:42:57
Listening socket (1556). Port 56999 | Closed. | 2018-12-18 08:42:57
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2018-12-18 08:42:57
Created process C:\SierraChart\Rim\DTCBridge.exe. Parameters: /Port:56999. Current folder: C:\SierraChart\Rim | 2018-12-18 08:42:58
Rithmic Trading | Bridge process is not running! | 2018-12-18 08:43:00
Rithmic Trading | Connecting to the server 127.0.0.1. Port 56999 | 2018-12-18 08:43:00
DTC Client socket (2) | Creating socket. | 2018-12-18 08:43:00
DTC Client socket (2) | Connecting to IP: 127.0.0.1. | 2018-12-18 08:43:00
DTC Client socket (2) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2018-12-18 08:43:01 *
DTC Client socket (2) | Signaling to core to close socket | 2018-12-18 08:43:01
DTC Client socket (2) | Closed. | 2018-12-18 08:43:01
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-12-18 08:43:01
Select 'File >> Disconnect' to prevent further connection attempts. | 2018-12-18 08:43:01
Rithmic Trading | Disconnected. | 2018-12-18 08:43:01
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-12-18 08:43:01

Rithmic Trading | Port for executable: 57001 | 2018-12-18 08:43:03
Listening socket (1396). Port 57001 | Closed. | 2018-12-18 08:43:03
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2018-12-18 08:43:03
Created process C:\SierraChart\Rim\DTCBridge.exe. Parameters: /Port:57001. Current folder: C:\SierraChart\Rim | 2018-12-18 08:43:03
Rithmic Trading | Bridge process is not running! | 2018-12-18 08:43:05
Rithmic Trading | Connecting to the server 127.0.0.1. Port 57001 | 2018-12-18 08:43:05
DTC Client socket (3) | Creating socket. | 2018-12-18 08:43:05
DTC Client socket (3) | Connecting to IP: 127.0.0.1. | 2018-12-18 08:43:05
DTC Client socket (3) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2018-12-18 08:43:06 *
DTC Client socket (3) | Signaling to core to close socket | 2018-12-18 08:43:06
DTC Client socket (3) | Closed. | 2018-12-18 08:43:06
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-12-18 08:43:06
Select 'File >> Disconnect' to prevent further connection attempts. | 2018-12-18 08:43:06
Rithmic Trading | Disconnected. | 2018-12-18 08:43:06
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-12-18 08:43:06

Rithmic Trading | Port for executable: 57005 | 2018-12-18 08:43:08
Listening socket (1664). Port 57005 | Closed. | 2018-12-18 08:43:08
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2018-12-18 08:43:08
Created process C:\SierraChart\Rim\DTCBridge.exe. Parameters: /Port:57005. Current folder: C:\SierraChart\Rim | 2018-12-18 08:43:08
Rithmic Trading | Bridge process is not running! | 2018-12-18 08:43:10
Rithmic Trading | Connecting to the server 127.0.0.1. Port 57005 | 2018-12-18 08:43:10
DTC Client socket (2) | Creating socket. | 2018-12-18 08:43:10
DTC Client socket (2) | Connecting to IP: 127.0.0.1. | 2018-12-18 08:43:10
DTC Client socket (2) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2018-12-18 08:43:11 *
DTC Client socket (2) | Signaling to core to close socket | 2018-12-18 08:43:11
DTC Client socket (2) | Closed. | 2018-12-18 08:43:11
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-12-18 08:43:11
Select 'File >> Disconnect' to prevent further connection attempts. | 2018-12-18 08:43:11
Rithmic Trading | Disconnected. | 2018-12-18 08:43:11
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-12-18 08:43:11
DTC Client socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2018-12-18 08:43:13 *
DTC Client socket (1) | Socket gracefully closed by remote side. | 2018-12-18 08:43:13
DTC Client socket (1) | Closed. | 2018-12-18 08:43:13

Rithmic Trading | Port for executable: 57008 | 2018-12-18 08:43:13
Listening socket (1424). Port 57008 | Closed. | 2018-12-18 08:43:13
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2018-12-18 08:43:13
Created process C:\SierraChart\Rim\DTCBridge.exe. Parameters: /Port:57008. Current folder: C:\SierraChart\Rim | 2018-12-18 08:43:13
Rithmic Trading | Bridge process is running. | 2018-12-18 08:43:15
Rithmic Trading | Connecting to the server 127.0.0.1. Port 57008 | 2018-12-18 08:43:15
DTC Client socket (1) | Creating socket. | 2018-12-18 08:43:15
DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2018-12-18 08:43:15
Rithmic Trading | Connected to server. | 2018-12-18 08:43:15
Rithmic Trading | Starting socket receive thread. | 2018-12-18 08:43:15
Rithmic Trading | Sending encoding request to server: Binary VLS | 2018-12-18 08:43:15
Rithmic Trading | Setting DTC encoding to Binary VLS | 2018-12-18 08:43:15
Rithmic Trading | Sending logon request message. | 2018-12-18 08:43:15
Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2018-12-18 08:43:16
Rithmic Trading | Message from server: Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2018-12-18 08:43:16
Rithmic Trading | Message from server: Connecting to Rithmic Paper Trading server. | 2018-12-18 08:43:16
Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2018-12-18 08:43:16
Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Complete. Result text: "ok" | 2018-12-18 08:43:16
Rithmic Trading | Message from server: Server Alert: Trading System Connection Opened | 2018-12-18 08:43:17
Rithmic Trading | Message from server: Server Alert: Trading System Connection Login Complete. Result text: "ok" | 2018-12-18 08:43:17
Rithmic Trading | Message from server: Server Alert: PnL Connection Opened | 2018-12-18 08:43:17
Rithmic Trading | Message from server: Server Alert: PnL Connection Login Complete. Result text: "ok" | 2018-12-18 08:43:17
Rithmic Trading | Message from server: Server Alert: Intraday History Connection Opened | 2018-12-18 08:43:17
Rithmic Trading | Message from server: Server Alert: Intraday History Connection Login Complete. Result text: "ok" | 2018-12-18 08:43:17
Rithmic Trading | Received logon response. | 2018-12-18 08:43:17
Rithmic Trading | Server Name: SC DTC Bridge. | 2018-12-18 08:43:17
Rithmic Trading | Server protocol version: 8. Client protocol version: 8 | 2018-12-18 08:43:17
Rithmic Trading | Successfully connected. IB='OneUpTrader', Firm='OneUpTrader'. | 2018-12-18 08:43:17
Rithmic Trading | Trading is supported. | 2018-12-18 08:43:17
Rithmic Trading | Order cancel and replace is supported. | 2018-12-18 08:43:17
Rithmic Trading | OCO Orders supported. | 2018-12-18 08:43:17
Rithmic Trading | Connected to data and trading server. | 2018-12-18 08:43:17
Rithmic Trading | Starting real-time market data updates for: ESU8-CME. ID: 1 | 2018-12-18 08:43:18
Rithmic Trading | Requesting security definition data for: ESU8-CME. ID: 1 | 2018-12-18 08:43:18
Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: ESU8-CME | 2018-12-18 08:43:18
Intraday data recording state for symbol ESU8-CME is set to download 'Pending'. | 2018-12-18 08:43:18
Rithmic Trading | Starting real-time market data updates for: ESH9-CME. ID: 3 | 2018-12-18 08:43:18
Rithmic Trading | Requesting security definition data for: ESH9-CME. ID: 3 | 2018-12-18 08:43:18
Rithmic Trading | Starting real-time market data updates for: ESZ8-CME. ID: 2 | 2018-12-18 08:43:18
Rithmic Trading | Requesting security definition data for: ESZ8-CME. ID: 2 | 2018-12-18 08:43:18
Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: ESZ8-CME | 2018-12-18 08:43:18
Intraday data recording state for symbol ESZ8-CME is set to download 'Pending'. | 2018-12-18 08:43:18
Notice: Not connected to Live trading account to receive CME real-time futures data at lower cost exchange fee. | 2018-12-18 08:43:18
Rithmic Trading | Message from server: Server Alert: The subscription to this instrument has been aborted. Dependent network services and/or data were not available.. Result text: "no data". Related symbol: ESU8-CME | 2018-12-18 08:43:18
Delaying start of download for ESU8-CME | 2018-12-18 08:43:18
Symbol Error - ESU8-CME is unknown, unavailable, or improperly formatted. | 2018-12-18 08:43:18
Rithmic Trading | Message from server: Received unknown message type from DTC client. Type = 603 | 2018-12-18 08:43:18
Rithmic Trading | Starting real-time market data updates for: NQH9-CME. ID: 4 | 2018-12-18 08:43:18
Rithmic Trading | Requesting security definition data for: NQH9-CME. ID: 4 | 2018-12-18 08:43:18
Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: NQH9-CME | 2018-12-18 08:43:18
Intraday data recording state for symbol NQH9-CME is set to download 'Pending'. | 2018-12-18 08:43:18
HD Request # 90 | Downloading Intraday chart data for ESU8-CME to the file ESU8-CME.scid. Service: cme | 2018-12-18 08:43:18
HD Request # 90 | Download start date-time: 2018-09-21 08:29:59.000 | 2018-12-18 08:43:18
HD Request # 90 | Using server: ds1.sierracharts.com port 10149 | 2018-12-18 08:43:18
Socket (2) | Creating socket. | 2018-12-18 08:43:18
Socket (2) | Connecting to IP: 8.18.161.135. | 2018-12-18 08:43:18
HD Request # 90 | Setting DTC encoding to Binary VLS | 2018-12-18 08:43:18
HD Request # 90 | Sending historical data logon request message. | 2018-12-18 08:43:18
HD Request # 90 | Requesting Intraday data. Start date-time: 2018-09-21 08:29:59. Record interval: 0. Symbol: ESU18 | 2018-12-18 08:43:18
HD Request # 90 | Decompressing data. | 2018-12-18 08:43:19
HD Request # 90 | Receiving Intraday data for ESU8-CME starting at 2018-09-21 08:29:59 | 2018-12-18 08:43:19
Socket (2) | Signaling to core to close socket | 2018-12-18 08:43:19
Socket (2) | Shutdown started. Waiting for graceful close. | 2018-12-18 08:43:19
Historical data download thread signaled to stop. | 2018-12-18 08:43:19
HD Request # 90 | Received 4 records from 2018-09-21 08:29:59 to 2018-09-21 08:29:59 (0.0 seconds) and wrote 0 records for ESU8-CME | 2018-12-18 08:43:19
HD Request # 90 | Completion time: 2s | 2018-12-18 08:43:19
HD Request # 90 | Intraday data download complete for ESU8-CME. Unique request ID: 91 | 2018-12-18 08:43:19
Removed historical data download ID 91 | 2018-12-18 08:43:19
Socket (2) | Socket gracefully closed by remote side. | 2018-12-18 08:43:19
Socket (2) | Closed. | 2018-12-18 08:43:19
Real-time Intraday chart data file updates started for ESU8-CME | 2018-12-18 08:43:19
Intraday chart data file opened for ESU8-CME | 2018-12-18 08:43:19
Rithmic Trading | Using primary service for historical data for ESU8-CME | 2018-12-18 08:43:19
Intraday data recording state for symbol ESU8-CME is set to download 'Pending'. | 2018-12-18 08:43:19

HD Request # 91 | Downloading Intraday chart data for ESU8-CME to the file ESU8-CME.scid. Service: rithmic.trading | 2018-12-18 08:43:19
HD Request # 91 | Download start date-time: 2018-09-21 08:29:59.000 | 2018-12-18 08:43:19
HD Request # 91 | Sending historical data request. Start date-time: 2018-09-21 08:29:59. Record interval: 0. Symbol: ESU8-CME | 2018-12-18 08:43:19
Delaying start of download for ESZ8-CME | 2018-12-18 08:43:19
Rithmic Trading | Message from server: Requesting historical Tick data. | 2018-12-18 08:43:19
HD Request # 91 | Error downloading historical Intraday data for ESU8-CME. Error requesting historical Tick data. Error: API_NO_DATA | 2018-12-18 08:43:19
HD Request # 91 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ESU8-CME | 2018-12-18 08:43:19
HD Request # 91 | Completion time: 0s | 2018-12-18 08:43:19
HD Request # 91 | Intraday data download complete for ESU8-CME. Unique request ID: 94 | 2018-12-18 08:43:19
Removed historical data download ID 94 | 2018-12-18 08:43:19
Real-time Intraday chart data file updates started for ESU8-CME | 2018-12-18 08:43:19
Intraday chart data file opened for ESU8-CME | 2018-12-18 08:43:19

HD Request # 92 | Downloading Intraday chart data for ESZ8-CME to the file ESZ8-CME.scid. Service: cme | 2018-12-18 08:43:23
HD Request # 92 | Download start date-time: 2018-12-18 08:42:51.000 | 2018-12-18 08:43:23
HD Request # 92 | Using server: ds7.sierracharts.com port 10150 | 2018-12-18 08:43:23
Socket (2) | Creating socket. | 2018-12-18 08:43:23
Socket (2) | Connecting to IP: 8.18.161.133. | 2018-12-18 08:43:23
HD Request # 92 | Setting DTC encoding to Binary VLS | 2018-12-18 08:43:23
HD Request # 92 | Sending historical data logon request message. | 2018-12-18 08:43:23
HD Request # 92 | Requesting Intraday data. Start date-time: 2018-12-18 08:42:51. Record interval: 0. Symbol: ESZ18 | 2018-12-18 08:43:23
HD Request # 92 | Decompressing data. | 2018-12-18 08:43:23
Socket (2) | Signaling to core to close socket | 2018-12-18 08:43:23
Socket (2) | Shutdown started. Waiting for graceful close. | 2018-12-18 08:43:23
Historical data download thread signaled to stop. | 2018-12-18 08:43:23
HD Request # 92 | Received 1 record from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ESZ8-CME | 2018-12-18 08:43:23
HD Request # 92 | Completion time: 1s | 2018-12-18 08:43:23
HD Request # 92 | Intraday data download complete for ESZ8-CME. Unique request ID: 92 | 2018-12-18 08:43:23
Removed historical data download ID 92 | 2018-12-18 08:43:23
Real-time Intraday chart data file updates started for ESZ8-CME | 2018-12-18 08:43:23
Intraday chart data file opened for ESZ8-CME | 2018-12-18 08:43:23
Rithmic Trading | Using primary service for historical data for ESZ8-CME | 2018-12-18 08:43:23
Intraday data recording state for symbol ESZ8-CME is set to download 'Pending'. | 2018-12-18 08:43:23

HD Request # 93 | Downloading Intraday chart data for ESZ8-CME to the file ESZ8-CME.scid. Service: rithmic.trading | 2018-12-18 08:43:23
HD Request # 93 | Download start date-time: 2018-12-18 08:42:51.000 | 2018-12-18 08:43:23
HD Request # 93 | Sending historical data request. Start date-time: 2018-12-18 08:42:51. Record interval: 0. Symbol: ESZ8-CME | 2018-12-18 08:43:23
HD Request # 94 | Downloading Intraday chart data for NQH9-CME to the file NQH9-CME.scid. Service: cme | 2018-12-18 08:43:23
HD Request # 94 | Download start date-time: 2018-12-18 08:42:51.000 | 2018-12-18 08:43:23
HD Request # 94 | Using server: ds1.sierracharts.com port 10149 | 2018-12-18 08:43:23
Socket (3) | Creating socket. | 2018-12-18 08:43:23
Socket (3) | Connecting to IP: 8.18.161.135. | 2018-12-18 08:43:23
Rithmic Trading | Message from server: Requesting historical Tick data. | 2018-12-18 08:43:23
Socket (2) | Socket gracefully closed by remote side. | 2018-12-18 08:43:23
Socket (2) | Closed. | 2018-12-18 08:43:23
HD Request # 94 | Setting DTC encoding to Binary VLS | 2018-12-18 08:43:23
HD Request # 94 | Sending historical data logon request message. | 2018-12-18 08:43:23
HD Request # 94 | Requesting Intraday data. Start date-time: 2018-12-18 08:42:51. Record interval: 0. Symbol: NQH19 | 2018-12-18 08:43:23
HD Request # 94 | Decompressing data. | 2018-12-18 08:43:23
Socket (3) | Signaling to core to close socket | 2018-12-18 08:43:23
Socket (3) | Shutdown started. Waiting for graceful close. | 2018-12-18 08:43:23
Historical data download thread signaled to stop. | 2018-12-18 08:43:23
HD Request # 94 | Received 1 record from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for NQH9-CME | 2018-12-18 08:43:23
HD Request # 94 | Completion time: 0s | 2018-12-18 08:43:23
HD Request # 94 | Intraday data download complete for NQH9-CME. Unique request ID: 93 | 2018-12-18 08:43:23
Removed historical data download ID 93 | 2018-12-18 08:43:23
Real-time Intraday chart data file updates started for NQH9-CME | 2018-12-18 08:43:23
Intraday chart data file opened for NQH9-CME | 2018-12-18 08:43:23
Rithmic Trading | Using primary service for historical data for NQH9-CME | 2018-12-18 08:43:23
Intraday data recording state for symbol NQH9-CME is set to download 'Pending'. | 2018-12-18 08:43:23

Socket (3) | Socket gracefully closed by remote side. | 2018-12-18 08:43:23
Socket (3) | Closed. | 2018-12-18 08:43:23
HD Request # 93 | Receiving Intraday data for ESZ8-CME starting at 2018-12-18 08:42:51 | 2018-12-18 08:43:29
HD Request # 93 | Timestamp of first Intraday data file record written: 2018-12-18 08:42:52 | 2018-12-18 08:43:29
HD Request # 93 | Received 474 records from 2018-12-18 08:42:51 to 2018-12-18 08:43:20 (29.0 seconds) and wrote 465 records for ESZ8-CME | 2018-12-18 08:43:29
Added 68 Time and Sales records to Intraday data file for ESZ8-CME after download. | 2018-12-18 08:43:29
HD Request # 93 | Completion time: 6s | 2018-12-18 08:43:29
HD Request # 93 | Intraday data download complete for ESZ8-CME. Unique request ID: 95 | 2018-12-18 08:43:29
Removed historical data download ID 95 | 2018-12-18 08:43:29
Real-time Intraday chart data file updates started for ESZ8-CME | 2018-12-18 08:43:29
Intraday chart data file opened for ESZ8-CME | 2018-12-18 08:43:29

HD Request # 95 | Downloading Intraday chart data for NQH9-CME to the file NQH9-CME.scid. Service: rithmic.trading | 2018-12-18 08:43:29
HD Request # 95 | Download start date-time: 2018-12-18 08:42:51.000 | 2018-12-18 08:43:29
HD Request # 95 | Sending historical data request. Start date-time: 2018-12-18 08:42:51. Record interval: 0. Symbol: NQH9-CME | 2018-12-18 08:43:29
Rithmic Trading | Message from server: Requesting historical Tick data. | 2018-12-18 08:43:29
Opened cached Intraday file: C:\SierraChart\Data\ESZ8-CME.scid | 2018-12-18 08:43:30
HD Request # 95 | Receiving Intraday data for NQH9-CME starting at 2018-12-18 08:42:51 | 2018-12-18 08:43:31
HD Request # 95 | Timestamp of first Intraday data file record written: 2018-12-18 08:42:51 | 2018-12-18 08:43:31
HD Request # 95 | Received 1477 records from 2018-12-18 08:42:51 to 2018-12-18 08:43:28 (37.1 seconds) and wrote 1472 records for NQH9-CME | 2018-12-18 08:43:31
Added 19 Time and Sales records to Intraday data file for NQH9-CME after download. | 2018-12-18 08:43:31
HD Request # 95 | Completion time: 1s | 2018-12-18 08:43:31
HD Request # 95 | Intraday data download complete for NQH9-CME. Unique request ID: 96 | 2018-12-18 08:43:31
Removed historical data download ID 96 | 2018-12-18 08:43:31
Real-time Intraday chart data file updates started for NQH9-CME | 2018-12-18 08:43:31
Intraday chart data file opened for NQH9-CME | 2018-12-18 08:43:31

Opened cached Intraday file: C:\SierraChart\Data\NQH9-CME.scid | 2018-12-18 08:43:33
[2018-12-18 19:09:35]
Sierra Chart Engineering - Posts: 104368
We see you are connected to a paper trading server:

Rithmic Trading | Message from server: Connecting to Rithmic Paper Trading server. | 2018-12-18 08:43:16
Rithmic Trading | Successfully connected. IB='OneUpTrader', Firm='OneUpTrader'. | 2018-12-18 08:43:17

The CME does not allow you to use the real-time data at the nonprofessional fee prices. We will see if we can try to get you a refund for the real-time connection but not the exchange fee if you do not have a live account. Let us know.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-12-18 19:10:45
[2018-12-19 01:02:21]
User754313 - Posts: 6
If CME does not allow you to use the real-time data at the nonprofessional fee prices why do you charge it? I don't need real-time data. I need accurate historical data.
I am not professional and want to use historical data. And you have a price for it. But you cannot provide it?

Actually a month a two ago I did it no problem. Please see my record. What changed? And why do you have nonprofessional option there. All of it sound like BS.
[2018-12-19 02:55:23]
Sierra Chart Engineering - Posts: 104368
Read this page from top to bottom:
Is Historical and Real-time Futures Data Included?

This is why we always link to documentation and we should have. You need a funded trading account. Not a simulated account.

For accurate historical data use the Sierra Chart Historical Data Service:
Sierra Chart Historical Data Service

This is all you need.

It has been made clear to us, that users using these trading evaluation accounts are not entitled to nonprofessional CME fees.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-12-19 02:55:58
[2018-12-19 03:20:44]
User754313 - Posts: 6
I HAVE FUNDED TRADING ACCOUNT:



Software version: 1850 64-bit | 2018-12-18 19:17:21
Usage end date: 2019-01-07 | 2018-12-18 19:17:21
Enabled for: Advanced Features. | 2018-12-18 19:17:21
Enabled for: Sierra Chart Historical Data Service. | 2018-12-18 19:17:21
Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2018-12-18 19:17:21
Enabled for: INDEXES_DATA_BARCHART | 2018-12-18 19:17:21
Enabled for: CME (Trading Account Required) | 2018-12-18 19:17:21
Enabled for: CBOT (Trading Account Required) | 2018-12-18 19:17:21
Enabled for: COMEX (Trading Account Required) | 2018-12-18 19:17:21
Enabled for: NYMEX (Trading Account Required) | 2018-12-18 19:17:21
Received 1 data feed usernames. | 2018-12-18 19:17:21
Allow Support for Sierra Chart Data Feeds is enabled. | 2018-12-18 19:17:21
Current selected Data/Trading service: Rithmic Trading | 2018-12-18 19:17:21
Chart Update Interval: 100 | 2018-12-18 19:17:21
Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2018-12-18 19:17:21
2018-12-18 19:17:20 Local computer time | 2018-12-18 19:17:21
2018-12-19 01:17:20 Local computer time in UTC | 2018-12-18 19:17:21
2018-12-18 19:17:20 Local computer time in SC Time Zone | 2018-12-18 19:17:21
2018-12-16 20:14:06 Server time in UTC | 2018-12-18 19:17:21
Local computer UTC time and Server UTC time difference: 1 seconds. | 2018-12-18 19:17:21
Program path: C:\SierraChart\ | 2018-12-18 19:17:21
Data Files path: C:\SierraChart\Data\ | 2018-12-18 19:17:21
OS Version Number: 10.0 | 2018-12-18 19:17:21
Locale Setting: C | 2018-12-18 19:17:21
DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2018-12-18 19:17:21

File >> Disconnect selected. | 2018-12-18 19:17:23
DTC Client socket (1) | 720 bytes remaining in receive buffer when socket closed. | 2018-12-18 19:17:23
DTC Client socket (1) | Signaling to core to close socket | 2018-12-18 19:17:23
DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2018-12-18 19:17:23
Rithmic Trading | Disconnected. | 2018-12-18 19:17:24

Rithmic Trading | Port for executable: 55975 | 2018-12-18 19:17:31
Listening socket (1900). Port 55975 | Closed. | 2018-12-18 19:17:31
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2018-12-18 19:17:31
Created process C:\SierraChart\Rim\DTCBridge.exe. Parameters: /Port:55975. Current folder: C:\SierraChart\Rim | 2018-12-18 19:17:31
Rithmic Trading | Bridge process is not running! | 2018-12-18 19:17:33
Rithmic Trading | Connecting to the server 127.0.0.1. Port 55975 | 2018-12-18 19:17:33
DTC Client socket (2) | Creating socket. | 2018-12-18 19:17:33
DTC Client socket (2) | Connecting to IP: 127.0.0.1. | 2018-12-18 19:17:33
DTC Client socket (2) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2018-12-18 19:17:34 *
DTC Client socket (2) | Signaling to core to close socket | 2018-12-18 19:17:34
DTC Client socket (2) | Closed. | 2018-12-18 19:17:34
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-12-18 19:17:34
Select 'File >> Disconnect' to prevent further connection attempts. | 2018-12-18 19:17:34
Rithmic Trading | Disconnected. | 2018-12-18 19:17:34
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-12-18 19:17:34

Rithmic Trading | Port for executable: 55983 | 2018-12-18 19:17:36
Listening socket (1844). Port 55983 | Closed. | 2018-12-18 19:17:36
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2018-12-18 19:17:36
Created process C:\SierraChart\Rim\DTCBridge.exe. Parameters: /Port:55983. Current folder: C:\SierraChart\Rim | 2018-12-18 19:17:36
Rithmic Trading | Bridge process is not running! | 2018-12-18 19:17:38
Rithmic Trading | Connecting to the server 127.0.0.1. Port 55983 | 2018-12-18 19:17:38
DTC Client socket (2) | Creating socket. | 2018-12-18 19:17:38
DTC Client socket (2) | Connecting to IP: 127.0.0.1. | 2018-12-18 19:17:38
DTC Client socket (2) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2018-12-18 19:17:39 *
DTC Client socket (2) | Signaling to core to close socket | 2018-12-18 19:17:39
DTC Client socket (2) | Closed. | 2018-12-18 19:17:39
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-12-18 19:17:39
Select 'File >> Disconnect' to prevent further connection attempts. | 2018-12-18 19:17:39
Rithmic Trading | Disconnected. | 2018-12-18 19:17:39
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-12-18 19:17:39

Rithmic Trading | Port for executable: 56003 | 2018-12-18 19:17:41
Listening socket (1336). Port 56003 | Closed. | 2018-12-18 19:17:41
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2018-12-18 19:17:41
Created process C:\SierraChart\Rim\DTCBridge.exe. Parameters: /Port:56003. Current folder: C:\SierraChart\Rim | 2018-12-18 19:17:42
Rithmic Trading | Bridge process is not running! | 2018-12-18 19:17:44
Rithmic Trading | Connecting to the server 127.0.0.1. Port 56003 | 2018-12-18 19:17:44
DTC Client socket (2) | Creating socket. | 2018-12-18 19:17:44
DTC Client socket (2) | Connecting to IP: 127.0.0.1. | 2018-12-18 19:17:44
DTC Client socket (2) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2018-12-18 19:17:45 *
DTC Client socket (2) | Signaling to core to close socket | 2018-12-18 19:17:45
DTC Client socket (2) | Closed. | 2018-12-18 19:17:45
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-12-18 19:17:45
Select 'File >> Disconnect' to prevent further connection attempts. | 2018-12-18 19:17:45
Rithmic Trading | Disconnected. | 2018-12-18 19:17:45
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-12-18 19:17:45

Rithmic Trading | Port for executable: 56005 | 2018-12-18 19:17:47
Listening socket (1396). Port 56005 | Closed. | 2018-12-18 19:17:47
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2018-12-18 19:17:47
Created process C:\SierraChart\Rim\DTCBridge.exe. Parameters: /Port:56005. Current folder: C:\SierraChart\Rim | 2018-12-18 19:17:47
DTC Client socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2018-12-18 19:17:47 *
DTC Client socket (1) | Socket gracefully closed by remote side. | 2018-12-18 19:17:47
DTC Client socket (1) | Closed. | 2018-12-18 19:17:47
Rithmic Trading | Bridge process is not running! | 2018-12-18 19:17:49
Rithmic Trading | Connecting to the server 127.0.0.1. Port 56005 | 2018-12-18 19:17:49
DTC Client socket (1) | Creating socket. | 2018-12-18 19:17:49
DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2018-12-18 19:17:49
DTC Client socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2018-12-18 19:17:50 *
DTC Client socket (1) | Signaling to core to close socket | 2018-12-18 19:17:50
DTC Client socket (1) | Closed. | 2018-12-18 19:17:50
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-12-18 19:17:50
Select 'File >> Disconnect' to prevent further connection attempts. | 2018-12-18 19:17:50
Rithmic Trading | Disconnected. | 2018-12-18 19:17:50
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-12-18 19:17:50

Rithmic Trading | Port for executable: 56008 | 2018-12-18 19:17:52
Listening socket (1396). Port 56008 | Closed. | 2018-12-18 19:17:52
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2018-12-18 19:17:52
Created process C:\SierraChart\Rim\DTCBridge.exe. Parameters: /Port:56008. Current folder: C:\SierraChart\Rim | 2018-12-18 19:17:52
Rithmic Trading | Bridge process is running. | 2018-12-18 19:17:54
Rithmic Trading | Connecting to the server 127.0.0.1. Port 56008 | 2018-12-18 19:17:54
DTC Client socket (1) | Creating socket. | 2018-12-18 19:17:54
DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2018-12-18 19:17:54
Rithmic Trading | Connected to server. | 2018-12-18 19:17:54
Rithmic Trading | Starting socket receive thread. | 2018-12-18 19:17:54
Rithmic Trading | Sending encoding request to server: Binary VLS | 2018-12-18 19:17:54
Rithmic Trading | Setting DTC encoding to Binary VLS | 2018-12-18 19:17:54
Rithmic Trading | Sending logon request message. | 2018-12-18 19:17:54
Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2018-12-18 19:17:54
Rithmic Trading | Message from server: Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2018-12-18 19:17:54
Rithmic Trading | Message from server: Connecting to Rithmic Paper Trading server. | 2018-12-18 19:17:54
Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2018-12-18 19:17:54
Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Complete. Result text: "ok" | 2018-12-18 19:17:54
Rithmic Trading | Message from server: Server Alert: Trading System Connection Opened | 2018-12-18 19:17:54
Rithmic Trading | Message from server: Server Alert: Trading System Connection Login Complete. Result text: "ok" | 2018-12-18 19:17:54
Rithmic Trading | Message from server: Server Alert: PnL Connection Opened | 2018-12-18 19:17:54
Rithmic Trading | Message from server: Server Alert: PnL Connection Login Complete. Result text: "ok" | 2018-12-18 19:17:54
Rithmic Trading | Message from server: Server Alert: Intraday History Connection Opened | 2018-12-18 19:17:54
Rithmic Trading | Message from server: Server Alert: Intraday History Connection Login Complete. Result text: "ok" | 2018-12-18 19:17:55
Rithmic Trading | Received logon response. | 2018-12-18 19:17:55
Rithmic Trading | Server Name: SC DTC Bridge. | 2018-12-18 19:17:55
Rithmic Trading | Server protocol version: 8. Client protocol version: 8 | 2018-12-18 19:17:55
Rithmic Trading | Successfully connected. IB='OneUpTrader', Firm='OneUpTrader'. | 2018-12-18 19:17:55
Rithmic Trading | Trading is supported. | 2018-12-18 19:17:55
Rithmic Trading | Order cancel and replace is supported. | 2018-12-18 19:17:55
Rithmic Trading | OCO Orders supported. | 2018-12-18 19:17:55
Rithmic Trading | Connected to data and trading server. | 2018-12-18 19:17:55
Rithmic Trading | Starting real-time market data updates for: ESU8-CME. ID: 1 | 2018-12-18 19:17:55
Rithmic Trading | Requesting security definition data for: ESU8-CME. ID: 1 | 2018-12-18 19:17:55
Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: ESU8-CME | 2018-12-18 19:17:55
Intraday data recording state for symbol ESU8-CME is set to download 'Pending'. | 2018-12-18 19:17:55
Rithmic Trading | Starting real-time market data updates for: ESZ8-CME. ID: 2 | 2018-12-18 19:17:55
Rithmic Trading | Requesting security definition data for: ESZ8-CME. ID: 2 | 2018-12-18 19:17:55
Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: ESZ8-CME | 2018-12-18 19:17:55
Intraday data recording state for symbol ESZ8-CME is set to download 'Pending'. | 2018-12-18 19:17:55
Notice: Not connected to Live trading account to receive CME real-time futures data at lower cost exchange fee. | 2018-12-18 19:17:55
Delaying start of download for ESU8-CME | 2018-12-18 19:17:55
Rithmic Trading | Message from server: Server Alert: The subscription to this instrument has been aborted. Dependent network services and/or data were not available.. Result text: "no data". Related symbol: ESU8-CME | 2018-12-18 19:17:55
Rithmic Trading | Message from server: Received unknown message type from DTC client. Type = 603 | 2018-12-18 19:17:55
Symbol Error - ESU8-CME is unknown, unavailable, or improperly formatted. | 2018-12-18 19:17:55
Rithmic Trading | Starting real-time market data updates for: RTYH9-CME. ID: 3 | 2018-12-18 19:17:55
Rithmic Trading | Requesting security definition data for: RTYH9-CME. ID: 3 | 2018-12-18 19:17:55
Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: RTYH9-CME | 2018-12-18 19:17:55
Intraday data recording state for symbol RTYH9-CME is set to download 'Pending'. | 2018-12-18 19:17:55
HD Request # 110 | Downloading Intraday chart data for ESU8-CME to the file ESU8-CME.scid. Service: cme | 2018-12-18 19:17:55
HD Request # 110 | Download start date-time: 2018-09-21 08:29:59.000 | 2018-12-18 19:17:55
HD Request # 110 | Using server: ds7.sierracharts.com port 10150 | 2018-12-18 19:17:55
Socket (2) | Creating socket. | 2018-12-18 19:17:55
Socket (2) | Connecting to IP: 8.18.161.133. | 2018-12-18 19:17:55
HD Request # 110 | Setting DTC encoding to Binary VLS | 2018-12-18 19:17:55
HD Request # 110 | Sending historical data logon request message. | 2018-12-18 19:17:55
HD Request # 110 | Requesting Intraday data. Start date-time: 2018-09-21 08:29:59. Record interval: 0. Symbol: ESU18 | 2018-12-18 19:17:55
HD Request # 110 | Decompressing data. | 2018-12-18 19:17:55
HD Request # 110 | Receiving Intraday data for ESU8-CME starting at 2018-09-21 08:29:59 | 2018-12-18 19:17:55
Socket (2) | Signaling to core to close socket | 2018-12-18 19:17:55
Socket (2) | Shutdown started. Waiting for graceful close. | 2018-12-18 19:17:55
Historical data download thread signaled to stop. | 2018-12-18 19:17:55
HD Request # 110 | Received 4 records from 2018-09-21 08:29:59 to 2018-09-21 08:29:59 (0.0 seconds) and wrote 0 records for ESU8-CME | 2018-12-18 19:17:55
HD Request # 110 | Completion time: 1s | 2018-12-18 19:17:55
HD Request # 110 | Intraday data download complete for ESU8-CME. Unique request ID: 111 | 2018-12-18 19:17:55
Removed historical data download ID 111 | 2018-12-18 19:17:55
Real-time Intraday chart data file updates started for ESU8-CME | 2018-12-18 19:17:55
Intraday chart data file opened for ESU8-CME | 2018-12-18 19:17:55
Rithmic Trading | Using primary service for historical data for ESU8-CME | 2018-12-18 19:17:55
Intraday data recording state for symbol ESU8-CME is set to download 'Pending'. | 2018-12-18 19:17:55

HD Request # 111 | Downloading Intraday chart data for ESU8-CME to the file ESU8-CME.scid. Service: rithmic.trading | 2018-12-18 19:17:55
HD Request # 111 | Download start date-time: 2018-09-21 08:29:59.000 | 2018-12-18 19:17:55
HD Request # 111 | Sending historical data request. Start date-time: 2018-09-21 08:29:59. Record interval: 0. Symbol: ESU8-CME | 2018-12-18 19:17:55
Delaying start of download for ESZ8-CME | 2018-12-18 19:17:55
Rithmic Trading | Message from server: Requesting historical Tick data. | 2018-12-18 19:17:55
HD Request # 111 | Error downloading historical Intraday data for ESU8-CME. Error requesting historical Tick data. Error: API_NO_DATA | 2018-12-18 19:17:55
HD Request # 111 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ESU8-CME | 2018-12-18 19:17:55
HD Request # 111 | Completion time: 0s | 2018-12-18 19:17:55
HD Request # 111 | Intraday data download complete for ESU8-CME. Unique request ID: 114 | 2018-12-18 19:17:55
Removed historical data download ID 114 | 2018-12-18 19:17:55
Real-time Intraday chart data file updates started for ESU8-CME | 2018-12-18 19:17:55
Intraday chart data file opened for ESU8-CME | 2018-12-18 19:17:55

Socket (2) | Socket gracefully closed by remote side. | 2018-12-18 19:17:55
Socket (2) | Closed. | 2018-12-18 19:17:55
HD Request # 112 | Downloading Intraday chart data for ESZ8-CME to the file ESZ8-CME.scid. Service: cme | 2018-12-18 19:18:00
HD Request # 112 | Download start date-time: 2018-12-18 19:17:22.000 | 2018-12-18 19:18:00
HD Request # 112 | Using server: ds1.sierracharts.com port 10149 | 2018-12-18 19:18:00
Socket (2) | Creating socket. | 2018-12-18 19:18:00
Socket (2) | Connecting to IP: 8.18.161.135. | 2018-12-18 19:18:00
HD Request # 112 | Setting DTC encoding to Binary VLS | 2018-12-18 19:18:00
HD Request # 112 | Sending historical data logon request message. | 2018-12-18 19:18:00
HD Request # 112 | Requesting Intraday data. Start date-time: 2018-12-18 19:17:22. Record interval: 0. Symbol: ESZ18 | 2018-12-18 19:18:00
HD Request # 112 | Decompressing data. | 2018-12-18 19:18:00
Socket (2) | Signaling to core to close socket | 2018-12-18 19:18:00
Socket (2) | Shutdown started. Waiting for graceful close. | 2018-12-18 19:18:00
Historical data download thread signaled to stop. | 2018-12-18 19:18:00
HD Request # 112 | Received 1 record from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ESZ8-CME | 2018-12-18 19:18:00
HD Request # 112 | Completion time: 0s | 2018-12-18 19:18:00
HD Request # 112 | Intraday data download complete for ESZ8-CME. Unique request ID: 112 | 2018-12-18 19:18:00
Removed historical data download ID 112 | 2018-12-18 19:18:00
Real-time Intraday chart data file updates started for ESZ8-CME | 2018-12-18 19:18:00
Intraday chart data file opened for ESZ8-CME | 2018-12-18 19:18:00
Rithmic Trading | Using primary service for historical data for ESZ8-CME | 2018-12-18 19:18:00
Intraday data recording state for symbol ESZ8-CME is set to download 'Pending'. | 2018-12-18 19:18:00

HD Request # 113 | Downloading Intraday chart data for ESZ8-CME to the file ESZ8-CME.scid. Service: rithmic.trading | 2018-12-18 19:18:00
HD Request # 113 | Download start date-time: 2018-12-18 19:17:22.000 | 2018-12-18 19:18:00
HD Request # 113 | Sending historical data request. Start date-time: 2018-12-18 19:17:22. Record interval: 0. Symbol: ESZ8-CME | 2018-12-18 19:18:00
HD Request # 114 | Downloading Intraday chart data for RTYH9-CME to the file RTYH9-CME.scid. Service: cme | 2018-12-18 19:18:00
HD Request # 114 | Download start date-time: 2018-12-18 19:17:20.000 | 2018-12-18 19:18:00
HD Request # 114 | Using server: ds7.sierracharts.com port 10150 | 2018-12-18 19:18:00
Socket (3) | Creating socket. | 2018-12-18 19:18:00
Socket (3) | Connecting to IP: 8.18.161.133. | 2018-12-18 19:18:00
Rithmic Trading | Message from server: Requesting historical Tick data. | 2018-12-18 19:18:00
Socket (2) | Socket gracefully closed by remote side. | 2018-12-18 19:18:00
Socket (2) | Closed. | 2018-12-18 19:18:00
HD Request # 113 | Receiving Intraday data for ESZ8-CME starting at 2018-12-18 19:17:22 | 2018-12-18 19:18:00
HD Request # 113 | Timestamp of first Intraday data file record written: 2018-12-18 19:17:24 | 2018-12-18 19:18:00
HD Request # 113 | Received 9 records from 2018-12-18 19:17:22 to 2018-12-18 19:17:48 (26.0 seconds) and wrote 7 records for ESZ8-CME | 2018-12-18 19:18:00
HD Request # 113 | Completion time: 0s | 2018-12-18 19:18:00
HD Request # 113 | Intraday data download complete for ESZ8-CME. Unique request ID: 115 | 2018-12-18 19:18:00
Removed historical data download ID 115 | 2018-12-18 19:18:00
Real-time Intraday chart data file updates started for ESZ8-CME | 2018-12-18 19:18:00
Intraday chart data file opened for ESZ8-CME | 2018-12-18 19:18:00

HD Request # 114 | Setting DTC encoding to Binary VLS | 2018-12-18 19:18:00
HD Request # 114 | Sending historical data logon request message. | 2018-12-18 19:18:00
HD Request # 114 | Requesting Intraday data. Start date-time: 2018-12-18 19:17:20. Record interval: 0. Symbol: RTYH19 | 2018-12-18 19:18:00
HD Request # 114 | Decompressing data. | 2018-12-18 19:18:00
Socket (3) | Signaling to core to close socket | 2018-12-18 19:18:00
Socket (3) | Shutdown started. Waiting for graceful close. | 2018-12-18 19:18:00
Historical data download thread signaled to stop. | 2018-12-18 19:18:00
HD Request # 114 | Received 1 record from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for RTYH9-CME | 2018-12-18 19:18:00
HD Request # 114 | Completion time: 0s | 2018-12-18 19:18:00
HD Request # 114 | Intraday data download complete for RTYH9-CME. Unique request ID: 113 | 2018-12-18 19:18:00
Removed historical data download ID 113 | 2018-12-18 19:18:00
Real-time Intraday chart data file updates started for RTYH9-CME | 2018-12-18 19:18:00
Intraday chart data file opened for RTYH9-CME | 2018-12-18 19:18:00
Rithmic Trading | Using primary service for historical data for RTYH9-CME | 2018-12-18 19:18:00
Intraday data recording state for symbol RTYH9-CME is set to download 'Pending'. | 2018-12-18 19:18:00

HD Request # 115 | Downloading Intraday chart data for RTYH9-CME to the file RTYH9-CME.scid. Service: rithmic.trading | 2018-12-18 19:18:00
HD Request # 115 | Download start date-time: 2018-12-18 19:17:20.000 | 2018-12-18 19:18:00
HD Request # 115 | Sending historical data request. Start date-time: 2018-12-18 19:17:20. Record interval: 0. Symbol: RTYH9-CME | 2018-12-18 19:18:00
Rithmic Trading | Message from server: Requesting historical Tick data. | 2018-12-18 19:18:00
Socket (3) | Socket gracefully closed by remote side. | 2018-12-18 19:18:00
Socket (3) | Closed. | 2018-12-18 19:18:00
HD Request # 115 | Receiving Intraday data for RTYH9-CME starting at 2018-12-18 19:17:20 | 2018-12-18 19:18:00
HD Request # 115 | Timestamp of first Intraday data file record written: 2018-12-18 19:17:34 | 2018-12-18 19:18:00
HD Request # 115 | Received 7 records from 2018-12-18 19:17:20 to 2018-12-18 19:17:34 (14.0 seconds) and wrote 6 records for RTYH9-CME | 2018-12-18 19:18:00
HD Request # 115 | Completion time: 0s | 2018-12-18 19:18:00
HD Request # 115 | Intraday data download complete for RTYH9-CME. Unique request ID: 116 | 2018-12-18 19:18:00
Removed historical data download ID 116 | 2018-12-18 19:18:00
Real-time Intraday chart data file updates started for RTYH9-CME | 2018-12-18 19:18:00
Intraday chart data file opened for RTYH9-CME | 2018-12-18 19:18:00

Opened cached Intraday file: C:\SierraChart\Data\ESZ8-CME.scid | 2018-12-18 19:18:08
Opened cached Intraday file: C:\SierraChart\Data\RTYH9-CME.scid | 2018-12-18 19:18:08
HTTPS www.sierrachart.com:443 (2) | Creating socket. Using TLS 1.2. | 2018-12-18 19:29:12
HTTPS www.sierrachart.com:443 (2) | Connecting to IP: 204.15.192.108. | 2018-12-18 19:29:12
Received Date-time from server. Delay adjusted UTC Date-time: 2018-12-19 01:29:11.417. Round-trip delay: 00:00:00.059 | 2018-12-18 19:29:12
Computer time to server time difference: 00:00:00.406 | 2018-12-18 19:29:12
Error setting System Date-Time. Windows error code 1314: A required privilege is not held by the client. | 2018-12-18 19:29:12 *
HTTPS www.sierrachart.com:443 (2) | Socket gracefully closed by remote side. | 2018-12-18 19:29:17
HTTPS www.sierrachart.com:443 (2) | Signaling to core to close socket | 2018-12-18 19:29:17
HTTPS www.sierrachart.com:443 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-12-18 19:29:17
HTTPS www.sierrachart.com:443 (2) | Closed. | 2018-12-18 19:29:17
HTTPS www.sierrachart.com:443 (2) | Creating socket. Using TLS 1.2. | 2018-12-18 20:29:12
HTTPS www.sierrachart.com:443 (2) | Connecting to IP: 204.15.192.108. | 2018-12-18 20:29:12
Received Date-time from server. Delay adjusted UTC Date-time: 2018-12-19 02:29:11.492. Round-trip delay: 00:00:00.056 | 2018-12-18 20:29:12
Computer time to server time difference: 00:00:00.384 | 2018-12-18 20:29:12
Error setting System Date-Time. Windows error code 1314: A required privilege is not held by the client. | 2018-12-18 20:29:12 *
HTTPS www.sierrachart.com:443 (2) | Socket gracefully closed by remote side. | 2018-12-18 20:29:17
HTTPS www.sierrachart.com:443 (2) | Signaling to core to close socket | 2018-12-18 20:29:17
HTTPS www.sierrachart.com:443 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-12-18 20:29:17
HTTPS www.sierrachart.com:443 (2) | Closed. | 2018-12-18 20:29:17
[2018-12-19 03:24:25]
Sierra Chart Engineering - Posts: 104368
Okay then connect to that once a month. Refer to:
https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#ConnectingOnlyOnceAMonthToTradingAccount

You are still connecting to a Rithmic paper trading account.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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