Support Board
Date/Time: Sun, 24 Nov 2024 12:28:39 +0000
can't reconnect
View Count: 1457
| [2013-11-07 17:03:51] |
| Barbara Tobias - Posts: 35 |
|
I tried updating TWS, for some reason, it says "can't connect to server". Never had this problem before. I tried installing previous version of Sierra Charts, charts open up but do not download or update. Frozen
|
| [2013-11-07 17:07:56] |
| Barbara Tobias - Posts: 35 |
|
on trying to update TWS - I get a box that says "could not communicate to the network server" error 1 I don't know what to do. Can't update TWS and can't seem to get my original (yesterday) version of Sierra Charts back and can't trade this way. |
| [2013-11-07 18:29:05] |
| |
|
For help with updating Trader Workstation, please contact Interactive Brokers. We still need to see the Sierra Chart Message Log. Provide that following these instructions: https://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: