Support Board
Date/Time: Thu, 23 Jan 2025 21:47:39 +0000
Windows 10 and Installer Freezing When Updating from Sierra Chart
View Count: 1408
| [2018-12-13 19:07:50] |
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We have had a couple of reports where the Sierra Chart installer when updating from Sierra Chart (Help >> Download Current Version), during the final process of installation, freezes. What is happening is Windows is putting the process into a Suspended state or some other program on the system like security software is doing that. If you are encountering this issue, let us know and let us know what security software you are running. The solution to the problem is just to run the installer which will update Sierra Chart, from this page: Software Download Here is the direct link: https://www.sierrachart.com/downloads/SierraChartFileDownloader.exe Make sure the installation folder is set correctly before proceeding with the installation in this case. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-12-14 01:11:27
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