Support Board
Date/Time: Thu, 23 Jan 2025 18:14:53 +0000
Problem
View Count: 595
| [2018-12-07 11:13:42] |
| User527155 - Posts: 1 |
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Hello sir, I am a new customer at your place. I am also at Interactives Brokers. I managed to set up my account on your software. I have subscribed to your offer for with real time and at various market .. But I have 2 problems: -To run Sierra Chart, it is imperative that I connect the TWS software of my broker otherwise the connection is refused. -I read your explanations for the configuration but I have access to no history and no market. Can you help me? Thank you for your return. Best regards, Styve |
| [2018-12-07 17:49:29] |
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If you just want to use Sierra Chart for charting and not trading, then what we recommend you do is just set the Global Settings >> Data/Trade Service Settings >> Service in Sierra Chart to SC Data-All Services and connect once a month to your Interactive Brokers trading account as explained here to authorize the real-time CME data: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#ConnectingOnlyOnceAMonthToTradingAccount And make sure you use the symbols in File >> Find Symbol when using that service. Not the Interactive Brokers symbols. Let us know if you need more help. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-12-07 17:50:08
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