Support Board
Date/Time: Thu, 23 Jan 2025 14:31:21 +0000
Unable to activate
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[2018-12-04 16:10:58] |
User927773 - Posts: 1 |
Reading Internal Order ID file. | 2018-12-04 15:49:10 Reading Trade Orders file. | 2018-12-04 15:49:10 Reading Trade Positions file. | 2018-12-04 15:49:10 Account Balance file. | 2018-12-04 15:49:10 Listening on UDP port 22904. | 2018-12-04 15:49:10 Software version: 1842 64-bit | 2018-12-04 15:49:10 Usage end date: 2018-12-18 | 2018-12-04 15:49:10 Enabled for: Advanced Features. | 2018-12-04 15:49:10 Enabled for: Advanced Features 2. | 2018-12-04 15:49:10 Enabled for: Sierra Chart Historical Data Service. | 2018-12-04 15:49:10 Allow Support for Sierra Chart Data Feeds is enabled. | 2018-12-04 15:49:10 Current selected Data/Trading service: SC Data - All Services | 2018-12-04 15:49:10 Chart Update Interval: 500 | 2018-12-04 15:49:10 Time Zone: +00:00:00 (UTC+00) | 2018-12-04 15:49:10 2018-12-04 10:49:09 Local computer time | 2018-12-04 15:49:10 2018-12-04 15:49:09 Local computer time in UTC | 2018-12-04 15:49:10 2018-12-04 15:49:09 Local computer time in SC Time Zone | 2018-12-04 15:49:10 2018-12-04 15:49:10 Server time in UTC | 2018-12-04 15:49:10 Local computer UTC time and Server UTC time difference: 1 seconds. | 2018-12-04 15:49:10 Program path: C:\SierraChart\ | 2018-12-04 15:49:10 Data Files path: C:\SierraChart\Data\ | 2018-12-04 15:49:10 OS Version Number: 10.0 | 2018-12-04 15:49:10 Locale Setting: C | 2018-12-04 15:49:10 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2018-12-04 15:49:10 Checking for new symbol settings for service code scdataallservices | 2018-12-04 15:49:10 HTTPS www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2018-12-04 15:49:10 HTTPS www.sierrachart.com:443 (4) | Connecting to IP: 204.15.192.108. | 2018-12-04 15:49:10 Received 5 login tokens. | 2018-12-04 15:49:10 HTTPS www.sierrachart.com:443 (5) | Creating socket. Using TLS 1.2. | 2018-12-04 15:49:12 HTTPS www.sierrachart.com:443 (5) | Connecting to IP: 204.15.192.108. | 2018-12-04 15:49:12 Requesting symbol settings for service code scdataallservices. Overwrite = on. | 2018-12-04 15:49:14 HTTPS login.sierrachart.com:443 (1) | Socket gracefully closed by remote side. | 2018-12-04 15:49:14 HTTPS login.sierrachart.com:443 (1) | Received socket Close event. | 2018-12-04 15:49:14 HTTPS login.sierrachart.com:443 (1) | Signaling to core to close socket | 2018-12-04 15:49:14 HTTPS login.sierrachart.com:443 (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-12-04 15:49:14 HTTPS login.sierrachart.com:443 (1) | Closed. | 2018-12-04 15:49:14 SC Data - All Services | Connected to data server. | 2018-12-04 15:49:15 HTTPS www.sierrachart.com:443 (2) | Socket gracefully closed by remote side. | 2018-12-04 15:49:15 HTTPS www.sierrachart.com:443 (2) | Received socket Close event. | 2018-12-04 15:49:15 HTTPS www.sierrachart.com:443 (2) | Signaling to core to close socket | 2018-12-04 15:49:15 HTTPS www.sierrachart.com:443 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-12-04 15:49:15 HTTPS www.sierrachart.com:443 (2) | Closed. | 2018-12-04 15:49:15 HTTPS www.sierrachart.com:443 (5) | Socket gracefully closed by remote side. | 2018-12-04 15:49:17 HTTPS www.sierrachart.com:443 (5) | Received socket Close event. | 2018-12-04 15:49:17 HTTPS www.sierrachart.com:443 (5) | Signaling to core to close socket | 2018-12-04 15:49:17 HTTPS www.sierrachart.com:443 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-12-04 15:49:17 HTTPS www.sierrachart.com:443 (5) | Closed. | 2018-12-04 15:49:17 Symbol settings received. | 2018-12-04 15:49:18 Processed 5585 symbol settings. | 2018-12-04 15:49:18 Reconnect to the data feed after processing symbol settings. Use 'File >> Disconnect' and 'File >> Connect to Data Feed' | 2018-12-04 15:49:18 HTTPS www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2018-12-04 15:49:22 HTTPS www.sierrachart.com:443 (4) | Received socket Close event. | 2018-12-04 15:49:22 HTTPS www.sierrachart.com:443 (4) | Signaling to core to close socket | 2018-12-04 15:49:22 HTTPS www.sierrachart.com:443 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-12-04 15:49:22 HTTPS www.sierrachart.com:443 (4) | Closed. | 2018-12-04 15:49:22 |
[2018-12-04 18:15:37] |
Sierra Chart Engineering - Posts: 104368 |
We need more information about the problem you are having. Your Sierra Chart account is currently active.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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