Support Board
Date/Time: Thu, 23 Jan 2025 14:39:03 +0000
XPDUSD : Subscribing to streaming market data in the service client is not supported
View Count: 1103
| [2018-11-29 23:22:38] |
| User612903 - Posts: 51 |
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Hello, I read the doc about the error (#9 : https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#DeterminingProblemDataFeedNotReceived) and it says top update the symbol settings, then reconnect. I did and still the same error. Here are the logs. XPDUSD 1 Min #2 | Reloading chart. | 2018-11-29 23:14:04 XPDUSD 1 Min #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\XPDUSD.scid | 2018-11-29 23:14:04 Using Bid/Ask average for last trade price for XPDUSD | 2018-11-29 23:14:05 SC Data - All Services | Starting real-time market data updates for: XPDUSD. ID: 3 | 2018-11-29 23:14:05 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: XPDUSD | 2018-11-29 23:14:05 SC Data - All Services | Requesting security definition data for: XPDUSD. ID: 3 | 2018-11-29 23:14:05 Intraday data recording state for symbol XPDUSD is set to download 'Pending'. | 2018-11-29 23:14:05 Delaying start of download for XPDUSD | 2018-11-29 23:14:05 HD Request # 10 | Downloading Intraday chart data for XPDUSD to the file XPDUSD.scid. Service: scdataallservices | 2018-11-29 23:14:09 HD Request # 10 | Download start date-time: 2018-05-27 23:14:09.000 | 2018-11-29 23:14:09 HD Request # 10 | Requesting historical Intraday Minute data for XPDUSD starting at 2018-05-27 18:14:09 (Exchange time). | 2018-11-29 23:14:09 HTTPS historicaldata.sierrachart.com:443 (2) | Creating socket. Using TLS 1.2. | 2018-11-29 23:14:09 HTTPS historicaldata.sierrachart.com:443 (2) | Connecting to IP: 88.99.0.216. | 2018-11-29 23:14:09 HD Request # 10 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for XPDUSD | 2018-11-29 23:14:10 HD Request # 10 | Completion time: 0s | 2018-11-29 23:14:10 HD Request # 10 | Intraday data download complete for XPDUSD. Unique request ID: 8 | 2018-11-29 23:14:10 Removed historical data download ID 8 | 2018-11-29 23:14:10 Real-time Intraday chart data file updates started for XPDUSD | 2018-11-29 23:14:10 Opened cached Intraday file: C:\SierraChart\Data\XPDUSD.scid | 2018-11-29 23:14:10 Intraday chart data file opened for XPDUSD | 2018-11-29 23:14:10 HTTPS historicaldata.sierrachart.com:443 (2) | Received socket Close event. | 2018-11-29 23:17:10 HTTPS historicaldata.sierrachart.com:443 (2) | Socket gracefully closed by remote side. | 2018-11-29 23:17:10 HTTPS historicaldata.sierrachart.com:443 (2) | Signaling to core to close socket | 2018-11-29 23:17:10 HTTPS historicaldata.sierrachart.com:443 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-11-29 23:17:10 HTTPS historicaldata.sierrachart.com:443 (2) | Closed. | 2018-11-29 23:17:10 Thank you very much for your help |
| [2018-11-30 05:20:48] |
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There is not real-time data available for that symbol. And also this documentation here is not applicable to this: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#DeterminingProblemDataFeedNotReceived Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-11-30 05:20:58
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