Support Board
Date/Time: Thu, 23 Jan 2025 09:39:07 +0000
chart data
View Count: 661
[2018-11-23 20:48:35] |
User228927 - Posts: 55 |
There appears to be some data missing on 10/3, it goes from 8:36 bar to 9:30 bar, and it gaps on a 20 range bar chart. Tried to reload and recalculate and delete data and download. Neither method seemed to fix problem.
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[2018-11-23 21:34:41] |
Sierra Chart Engineering - Posts: 104368 |
Provide an image of the chart or Trade DOM, by following these instructions: https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2018-11-25 04:09:28] |
User228927 - Posts: 55 |
Here is image
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UploadImage.png / V - Attached On 2018-11-25 04:09:15 UTC - Size: 25.29 KB - 240 views |
[2018-11-25 04:22:50] |
Sierra Chart Engineering - Posts: 104368 |
That contract was not active at that point in time. We would not help with missing data at that point in time for that contract.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2018-11-25 04:25:59] |
Sierra Chart Engineering - Posts: 104368 |
Looks like you will want to use the Continuous Futures Contract chart feature: Continuous Futures Contract Charts Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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