Support Board
Date/Time: Sun, 24 Nov 2024 11:30:11 +0000
Cannot close open position!
View Count: 1448
| [2013-11-04 21:08:09] |
| User84364 - Posts: 10 |
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After switching to my other computer, I have been unable to close an open position . Trade Order Error: Unable to Flatten or Reverse because a position does not exist for the symbol: CL.CME_20131200_CLZ3.CME_NY | 2013-11-04 13:04:39 Trade Order Error: Unable to Flatten or Reverse because a position does not exist for the symbol: CL.CME_20131200_CLZ3.CME_NY | 2013-11-04 13:04:57 Trade Order Error: Unable to Flatten or Reverse because a position does not exist for the symbol: CL.CME_20131200_CLZ3.CME_NY | 2013-11-04 13:04:58 Trade Order Error: Unable to Flatten or Reverse because a position does not exist for the symbol: CL.CME_20131200_CLZ3.CME_NY | 2013-11-04 13:04:58 Trade Order Error: Unable to Flatten or Reverse because a position does not exist for the symbol: CL.CME_20131200_CLZ3.CME_NY | 2013-11-04 13:04:59 The TOP shows an open position for the contract listed above, but it does not show on the DOM or the chart. I have disconnected and reconnected, I have updated, and I have shut down Sierra Chart completely and restarted. Date Time Of Last Edit: 2013-11-04 21:24:31
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Private File |
| [2013-11-05 01:53:18] |
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So you are saying you actually see a nonzero position for that exact symbol on Trade >> Trade Orders and Positions >> Positions tab?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-11-05 01:59:10] |
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What you see on the Trade Stats for Charts tab is not always going to be correct as explained here: http://www.sierrachart.com/index.php?l=doc/doc_TradeStatusWindows.html#ChartTradeStatsTab You can disregard that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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