Support Board
Date/Time: Thu, 23 Jan 2025 04:59:36 +0000
Data Connection issues
View Count: 1075
| [2018-11-19 15:36:35] |
| User758382 - Posts: 8 |
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HI I have connected to Sc-data All Services, however i cannot open Futures Pairs normally typed with the Symbol ex: F.US.EPZ18 or with the symbol ESU8_ I loaded also a chartbook from Tradepro academy which is the website who referred me to Sierra Charts Platform_ I have read instructions and i thought the data connection was free in the initial trial for 14 days? Pls could you you take a look at my account to see if i am properly connected? I get the green light on top Thank you for assistance . https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=23682 |
| [2018-11-19 15:43:04] |
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1. "F.US.EPZ18" is a CQG specific symbol. If you have a CQG account, then refer to the setup instructions here: CQG Trading Platform Service: Setup Instructions 2. If you require real-time futures data, then refer to: https://www.sierrachart.com/index.php?page=doc/doc_FuturesData.php Be sure to read the page linked above *completely* before you ask further questions about real-time futures data. And *think twice* before you ask questions about futures data. You can access Historical Intraday Data using the included Sierra Chart Historical Data Service: Sierra Chart Historical Data Service You would need to use the following symbol ESU18 (notice the 2 digit year) for ESU8. Refer to the Changing the Symbol of a Chart documentation here: Changing the Symbol of a Chart Sierra Chart Support Date Time Of Last Edit: 2018-11-19 15:45:39
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