Support Board
Date/Time: Thu, 23 Jan 2025 09:41:26 +0000
Historical Data Not Loading Properly for Equities
View Count: 584
| [2018-11-19 15:18:18] |
| User41727 - Posts: 124 |
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Sierra Data Feed When opening a symbol for the first time today, new historical data since the last open is not loaded properly resulting in an incomplete chart. Have to trigger a manual download of the data. May not be happening with all symbols, but definitely happened with SPY earlier. |
| [2018-11-19 17:55:18] |
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We are looking into the issue. One of the servers is not recording the historical US equities data for an unknown reason at this point in time. We have disabled data serving from that server for now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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