Login Page - Create Account

Support Board


Date/Time: Fri, 28 Feb 2025 18:47:55 +0000



Withdraw Balance Credit

View Count: 2531

[2018-11-15 10:25:50]
User311951 - Posts: 31
Hi there,

My 3 months of SC usage is coming to an end and I am being notified that I need to top the current amount of $12.88 up with $75 to ensure there is $87.12 in the account.

I have another account with SC which I will be using full time now so I do not want to add any credit to this account, in fact I would like to close this account and have the funds refunded to my own personal account.

How can I ensure this happens as soon as possible?

Thanks,

Talai
[2018-11-15 19:22:23]
Sierra Chart Engineering - Posts: 104368
What we can do is move the remaining credit on this account to your other Sierra Chart account. Contact us here about this:
https://www.sierrachart.com/usercp.php?page=SupportTickets
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-11-16 14:28:37]
User311951 - Posts: 31
Hi,

My other account subscribes to the Sierra Chart platform via AMP futures and hence I do not think that will work.

I think a refund of the £12.88 to my personal banking account that the funds originally came from would be the best idea and for this account to be subsequently closed.

Kindly let me know how we can move forward with this.

Regards,

Talai
[2018-11-16 18:43:10]
Sierra Chart Engineering - Posts: 104368
Make this request here:
https://www.sierrachart.com/usercp.php?page=SupportTickets

There are refund fees associated with this:
Sierra Chart Purchase and License Information: Refunds
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-08-26 20:49:22]
Jurlilane - Posts: 5
I would advise you to switch to prepaid debit card. You see, the biggest advantage of this type of card is that you just load them and then pay. In case you want to take the money from your card, then you should also know that withdraw from debit card is not something difficult at all! Besides, there will be no need to open a bank account. Unlike normal accounts, the money you money you make for your purchase is directly taken from your checking account. Fyi, some companies even offer mobile banking accounts that are very much similar to prepaid debit card. Oh, not to mention some banks even some banks even offer month plans for kids. These plans basically let the parents become virtual bankers of their children. Interesting right?
Date Time Of Last Edit: 2021-08-28 08:59:36

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account