Support Board
Date/Time: Thu, 23 Jan 2025 05:02:17 +0000
Chart DOM buy/sell order quantity text not displaying
View Count: 1189
| [2018-11-13 15:35:53] |
| Trader Ra - Posts: 87 |
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hi.. as the title suggests, with chart dom and chart trading active, when i click in the buy/sell columns to place an order, the quantity is not being displayed in the chart dom columns... not for parent or attached child orders.. this is true for any chart.. i also created a new chartbook with a clean chart.. changed some color settings to use contrasting colors. columns always blank.. what setting controls the text display in the buy/sell columns of the chart dom ? 'Chart DOM Buy/Sell Order Quantity Text' settings dont work whether enabled or disabled. ver 1841. |
| [2018-11-14 05:46:50] |
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We are preparing documentation specifically for this but what you need to do is configure the Chart DOM columns for the particular charts you want this for, to include the Buy Order Column and Sell Order Column and not the bid/ask sizes: Global Trade Settings Windows: Customize Chart/Trade DOM Columns (Chart Specific) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-11-14 06:33:23] |
| Trader Ra - Posts: 87 |
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Yes that's exactly what I had.. I've had the correct columns working for a long time.. recently made some changes to the chart graphics/colors but also upgraded to the latest version (1841) and they stopped showing (at least that's what i think happened). Can you confirm if this issue exists on your end or not? if so, any clues as to what's happened on my side ? hopefully I don't have to resort to a clean install to rectify this. thanks.
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| [2018-11-14 06:43:13] |
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We do not see any issue on our side. We did test this in the latest version. Tell us the name of the Chart DOM columns you have configured for the active chart. Do not do any type of reinstall. That is unnecessary. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-11-14 06:56:46] |
| Trader Ra - Posts: 87 |
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Ahh. solved.. thank you! when i checked the names, i did have the bid column instead of the 'buy order column'.. i didn't notice that when i checked initially. thanks!
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