Support Board
Date/Time: Sun, 24 Nov 2024 11:52:30 +0000
One chart won't save it's position
View Count: 1390
| [2013-11-01 21:15:25] |
| User14266 - Posts: 225 |
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The other day I deleted one of my charts and rebuilt it from scratch due to some long load time problems. The new chart works great, except one problem. The chart will not save it's position. I always save my chartbooks, but every time I reopen it, that one chart is not where I left it. Thoughts?
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| [2013-11-01 21:39:05] |
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Is the chart detached or not?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-11-01 21:49:59] |
| User14266 - Posts: 225 |
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Yes. I have 8 charts including the DOM. All are detached. I just tested to make sure the other charts will still save their position. They do. It's just that one. |
| [2013-11-01 21:53:35] |
| User14266 - Posts: 225 |
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Okay I figured something out. I had the left edge of the chart outside of the view of my screen, because I don't like to see the border. I just re-positioned the chart so all edges were visible, and now it saves.
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| [2013-11-01 21:55:45] |
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This is going to be an operating system/Video driver problem. Sierra Chart will properly get and restore the position of all windows when you save and reopen a Chartbook.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-11-01 21:55:58
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| [2013-11-01 21:58:05] |
| User14266 - Posts: 225 |
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Okay that makes sense. Actually, now that I think about it, this started happening the same time I upgraded to Windows 8.1. Lovely. Thanks for the info. |
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