Support Board
Date/Time: Wed, 22 Jan 2025 23:09:29 +0000
SC crashes after clicking 3 times the sort button of symbol in order and positions window
View Count: 601
| [2018-11-04 04:16:36] |
| User517452 - Posts: 27 |
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SC crashes after clicking 3 times the sort button (the triangle in the pic attached) of symbol in order and positions window. This happens always. Would you please fix it?
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 Capture.PNG / V - Attached On 2018-11-04 04:14:09 UTC - Size: 20.81 KB - 248 views |
| [2018-11-04 04:55:04] |
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Attach the TradeOrdersList.data file here. Here are instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile You can privately attach it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-11-04 05:14:30] |
| User517452 - Posts: 27 |
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The instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile Teach how to generate .cht and .scss files, but not .data file, can you clarify? |
| [2018-11-04 05:35:19] |
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This file is located in the Sierra Chart installation folder and you can just attach it here using those general instructions.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-11-04 05:38:50] |
| User517452 - Posts: 27 |
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Here it is.
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Private File Attachment Deleted. |
| [2018-11-04 06:02:20] |
| User517452 - Posts: 27 |
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OK, if you can open my orders with my uploaded TradeOrdersList.data file, try to click a row and see if the order of the rows changes automatically. It happens on my side.
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| [2018-11-04 09:14:23] |
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We have determined the problem with sorting by symbol and we are resolving this now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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