Support Board
Date/Time: Thu, 23 Jan 2025 02:28:16 +0000
I can’t use free trial
View Count: 1132
| [2018-11-03 02:42:35] |
| User382519 - Posts: 2 |
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Please check my account , I only open 1days account, but said I m already expire
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| [2018-11-04 08:38:28] |
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From what we can tell you have previously had 30 days of trial time. So at this time you need to pay for usage time following the instructions below: Follow these instructions to add usage time to your Sierra Chart account: 1. Select "Help >> Add Usage Credit" on the Sierra Chart software menu. You can also go to this page in your browser: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation Login with your Sierra Chart Account Name and Password. 2. Choose the particular Service Package that you want to automatically renew and press the "Update" button. 3. Add sufficient credit to your Services Balance using any of the available payment options: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit For further information, refer to: Sierra Chart Purchase and License Information: Renewing Access Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-11-04 12:58:27] |
| User382519 - Posts: 2 |
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What you mean 30days I just open at 2days before Can you check it clearly You gave me almost 1hours free trial Then said I’m already expire Account number :Jjchenn |
| [2018-11-05 20:42:11] |
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You had an account via molecular trading since 2018-08, which cause the system to flag your new trial. We have manually activate your trial for 2 weeks. Sierra Chart Support |
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