Support Board
Date/Time: Thu, 23 Jan 2025 02:39:14 +0000
When Using CTS - Chart Trading Entry/Exit Connecting Lines are Vertical.
View Count: 804
| [2018-11-02 15:16:27] |
| TapeReader - Posts: 89 |
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I am using a test CTS account. Previous to connecting to this CTS test account the Chart Trading Entry/Exit Connecting Lines spanned from trade entry to trade exit. However, now that I am connected to the CTS connection, the connecting lines are vertical (see attached graphic). Any insights into why this drawing behavior changed when connecting to CTS? Is there a way to get the lines to revert to spanning from entry to exit with CTS? |
 CTS - Chart Trading - Entry Exit Connecting Lines.jpg / V - Attached On 2018-11-02 15:15:40 UTC - Size: 83.74 KB - 385 views |
| [2018-11-02 17:11:44] |
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Update to the current version following the instructions here: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-11-04 14:15:02] |
| TapeReader - Posts: 89 |
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Hi, I updated to build 1835. However, when I load our custom studies, I receive a "Windows error code 193:%1 is not a valid Win32 application" error. - see attached pic. I have rolled Sierra Chart back to 1815 and this error no longer surfaces. I will do some digging on our side of the fence. Any insights from Sierra Chart engineering why this may have occurred? |
Attachment Deleted. Build 1835 Windows Error Code 193.jpg / V - Attached On 2018-11-04 14:14:33 UTC - Size: 60.1 KB - 320 views |
| [2018-11-05 08:02:59] |
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This has been fixed in 1836 now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-11-06 14:17:35] |
| TapeReader - Posts: 89 |
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1836 remediated both the vertical connection line issue and the Windows error code 193 issue. Thanks... |
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