Support Board
Date/Time: Wed, 22 Jan 2025 23:12:09 +0000
Issue With VBP Study
View Count: 761
| [2018-11-01 17:37:37] |
| User940772 - Posts: 74 |
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When I use the VBP study on a chart that is filtering volume and turn on the show POC value option it prints it twice instead of once. I want the information but visually it's a real pain. Is it something I'm doing on my end or something that you will need to address? Thanks http://www.sierrachart.com/image.php?Image=1541093771945.png |
| [2018-11-01 20:01:52] |
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It should not be showing twice. But we are not able to reproduce the problem. Can you please attach your Chartbook with that chart in it per these instructions: Support Board Posting Information: Providing Chartbook with Only a Single Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-11-02 09:53:00] |
| User940772 - Posts: 74 |
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Okay, I removed all irrelevant studies. Again, I stress it only occurs when I use Volume Filter Exclude <=. When that is not used it prints normally.
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 VBP_Issue.Cht - Attached On 2018-11-02 09:50:31 UTC - Size: 67.96 KB - 400 views Attachment Deleted. |
| [2018-11-02 20:18:37] |
| John - SC Support - Posts: 37419 |
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We know why this is occurring and we are working on a fix.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-11-02 22:19:59] |
| User940772 - Posts: 74 |
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Thanks John, appreciate that and looking forward to the fix.
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| [2018-11-03 00:07:09] |
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The behavior does relate to using volume filtering and we will implement a solution.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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