Support Board
Date/Time: Wed, 22 Jan 2025 23:18:24 +0000
CADJPY vs ^CADJPY
View Count: 625
| [2018-10-31 16:34:47] |
| User138602 - Posts: 169 |
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Hello, afaik, using lmax actually consists of 2 different services. the realtime intraday quotes from lmax and the historical charts using lmax stream to be up to date in realtime. But the data history is coming actually from the sc service. The problem now is, that lmax uses the name CADJPY and sc servers for historical data use the symbol name ^CADJPY. I cant see a way to add this specific forex pair to my symbollist and get a full overview... either intraday or historical charts are empty. So how do i fix this? I am talking about adding this symbol to the controllbar's WATCHLIST and simply access all the relevant data in this specific way. Best Regards |
| [2018-10-31 17:38:00] |
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But the data history is coming actually from the sc service. The problem now is, that lmax uses the name CADJPY and sc servers for historical data use the symbol name ^CADJPY. either intraday or historical charts are empty. We want you to update to the current version of Sierra Chart following these instructions:Software Download: Fast Update This solves a problem with symbol settings in sub instances which we see you are using. So make sure you exit all sub instances before you update. After that in the case of a blank Intraday chart, refer to the instructions here if necessary: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Upon reopening of the historical daily charts, the data should be downloaded without any problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-10-31 17:38:38
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| [2018-10-31 19:06:54] |
| User138602 - Posts: 169 |
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Did all you wrote. The problem is, that ALL!! historical charts only show ONE!! pricebar, matching exactly this day's pricerange.
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| [2018-10-31 20:11:01] |
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We are not seeing a problem with this. We want you to run this test on the main instance of Sierra Chart. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-10-31 20:11:11
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| [2018-11-04 16:51:09] |
| User138602 - Posts: 169 |
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Deleting the whole CADJPY files did the Job. It seems like there was a corruption so downloading into the file didnt work.
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