Support Board
Date/Time: Wed, 22 Jan 2025 21:00:53 +0000
LMAX order confusion
View Count: 556
| [2018-10-26 10:43:30] |
| User749205 - Posts: 38 |
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Hi, I'm having an issue in live trading whereby if I'm in 2 positions, but the stop for the second position is triggered, the first position is closed. I mentioned this before in another thread and you tested and couldn't recreate the issue, but since then this keeps happening and appears consistent. I did try contacting LMAX about this but was ignored by them- whether that indicates they're aware of this or not idk. I can't hold longer term positions with this behavior so it's very frustrating. Not sure if it's related, but I also frequently have trades misrepresented in the LMAX chart window, as I may close them via the LMAX web portal, ie. it may show I have a trade open when I don't, and I've also seen no position line when a trade is open. Thanks. |
| [2018-10-26 16:54:31] |
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The first thing to understand is this: Trading Information Windows: Only Single Consolidated Position Maintained and Displayed per Symbol and Trade Account (Only Single Consolidated Position Maintained and Displayed per Symbol and Trade Account) Regarding: Not sure if it's related, but I also frequently have trades misrepresented in the LMAX chart window, as I may close them via the LMAX web portal, ie. it may show I have a trade open when I don't, and I've also seen no position line when a trade is open.
Refer to: LMAX Trading Service: How Current Trade Positions Are Determined ( How Current Trade Positions Are Determined) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-10-26 16:54:52
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