Support Board
Date/Time: Wed, 22 Jan 2025 20:53:24 +0000
Cannot connect!
View Count: 571
| [2018-10-24 00:16:11] |
| User658645 - Posts: 11 |
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Am a Gain capital account through Apex Futures. Per instructions, I downloaded the 1827 pre release version of your program earlier this evening. The download and installation seemed to go fine. When the program was restarted automatically, it downloaded my ES chart as it should have but stopped after it had downloaded Monday's data - nothing for Tuesday. Ymbol had been updated to ESZ18. When the program tried to connect to the Sierra Chart, it kept failing and is still failing when I try to connect. Need a solution please.
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| [2018-10-24 02:53:38] |
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Provide a copy of the Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-10-24 02:53:39] |
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Provide a copy of the Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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