Support Board
Date/Time: Wed, 22 Jan 2025 20:59:10 +0000
no data im orderbook footprint?
View Count: 640
| [2018-10-23 17:07:53] |
| User905756 - Posts: 1 |
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hi sierra support team, I opened a live account via captrader. I have datafeed but in the order book in footprintchart I get no data. look at the photo I trade only in futures, you can help me with the error Captrader does not find the error either https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=23060 Thanks |
| [2018-10-23 17:48:09] |
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Your CTS account needs to be authorized for market depth data. Refer to: File Menu: Open Market Depth Window (File) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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