Support Board
Date/Time: Wed, 22 Jan 2025 20:53:24 +0000
Missing historical depth data after Gain symbol change
View Count: 860
| [2018-10-23 05:47:56] |
| User97684 - Posts: 136 |
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Hi, After the Gain new symbol change yesterday, ( I did it after US market close ) I don't seem to have the historical depth displaying when replaying the depth chart for earlier in the day. I did all - updated the version to 1826, upadted the sever as per the instruction, did delete and download all data, everything else seems fine. ( I do have '1 tick' setting in Intraday Data Stoarage Time Unit ) http://www.sierrachart.com/image.php?Image=1540273508176.png Many thanks |
| [2018-10-23 17:06:10] |
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You need to rename the market depth data files in the /Data/MarketDepthData subfolder in the Sierra Chart installation folder to contain two digit years. After that reload the chart with Chart >> Reload and Recalculate. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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