Support Board
Date/Time: Wed, 22 Jan 2025 20:50:39 +0000
Can't renew after trial
View Count: 578
| [2018-10-21 18:19:08] |
| MFT_ - Posts: 12 |
|
Hi, I'm with TopStepTrader combine program and my trial period will be over today and I would like to renew the package. When I try to renew the package I get an error message. When I click on the link in "You will need to make a payment of 33 USD." I an error "Your account information is incomplete. To proceed with the payment you need to Update your Account Information." All my account information is correct, though, there isn't any creditcard information. Best, Stefan |
Private File |
| [2018-10-21 18:46:07] |
| |
|
You need to just set your Last Name here: https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: