Support Board
Date/Time: Wed, 22 Jan 2025 18:08:56 +0000
How do I clear the cache for the sierra charts?
View Count: 1907
[2018-10-19 02:02:18] |
User992108 - Posts: 31 |
Interactive brokers have told me the probable cause why my ES S&P 500 futures chart book will not show any data is that I should clear my cache. but my NQ, CL chart books are good showing data. What should I do? ....Thank you Date Time Of Last Edit: 2018-10-19 02:42:39
|
[2018-10-19 04:35:55] |
Sierra Chart Engineering - Posts: 104368 |
What is the symbol of the chart and is it completely blank?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2018-10-19 19:09:36] |
User992108 - Posts: 31 |
I had to set up new symbol codes, and it then brought up the proper charting. So there was a problem with the I.B. symbols to find the ES charting that I used with CQG. But it is now working . Thank you!
|
To post a message in this thread, you need to log in with your Sierra Chart account: