Support Board
Date/Time: Wed, 22 Jan 2025 18:08:22 +0000
Can't connect to Currenex FIX
View Count: 749
| [2018-10-12 05:24:19] |
| User408529 - Posts: 2 |
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Please help , I have restarted the windows and tried "ipconfig /flushdns" , thank you. Software version: 1785 32-bit | 2018-10-12 13:42:39 Usage end date: 2018-11-11 | 2018-10-12 13:42:39 Enabled for: Advanced Features. | 2018-10-12 13:42:39 Enabled for: Sierra Chart Historical Data Service. | 2018-10-12 13:42:39 Allow Support for Sierra Chart Data Feeds is disabled. | 2018-10-12 13:42:39 Current selected Data/Trading service: Currenex | 2018-10-12 13:42:39 Chart Update Interval: 500 | 2018-10-12 13:42:39 Time Zone: +08:00:00 (HKT+08) | 2018-10-12 13:42:39 2018-10-12 13:42:39 Local computer time | 2018-10-12 13:42:39 2018-10-12 05:42:39 Local computer time in UTC | 2018-10-12 13:42:39 2018-10-12 13:42:39 Local computer time in SC Time Zone | 2018-10-12 13:42:39 2018-10-12 05:38:03 Server time in UTC | 2018-10-12 13:42:39 Local computer UTC time and Server UTC time difference: 3 seconds. | 2018-10-12 13:42:39 Program path: C:\SierraChart\ | 2018-10-12 13:42:39 Data Files path: C:\SierraChart\Data\ | 2018-10-12 13:42:39 OS Version Number: 6.3 | 2018-10-12 13:42:39 Locale Setting: C | 2018-10-12 13:42:39 Connecting to market data server: 208.89.2.35.56:442 | 2018-10-12 13:42:44 Error getting address info for 208.89.2.35.56. Windows error code 11001: µLªkÃѧO³o¥x¥D¾÷¡C | 2018-10-12 13:42:44 * Currenex FIX Data socket (11) | Initiating close of socket by core. | 2018-10-12 13:42:44 Currenex FIX Data: Socket connection was closed without any logout messages sent or received. | 2018-10-12 13:42:44 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-10-12 13:42:44 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-12 13:42:44 Currenex | Disconnected. | 2018-10-12 13:42:44 Disconnected from Currenex. | 2018-10-12 13:42:44 Date Time Of Last Edit: 2018-10-12 05:43:36
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| [2018-10-12 06:52:21] |
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This is not a valid IP address because it consists of five parts: 208.89.2.35.56 You need to correct that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-10-16 04:32:36] |
| User408529 - Posts: 2 |
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Sorry, typo Software version: 1820 32-bit | 2018-10-16 12:29:19 Usage end date: 2018-11-11 | 2018-10-16 12:29:19 Enabled for: Advanced Features. | 2018-10-16 12:29:19 Enabled for: Sierra Chart Historical Data Service. | 2018-10-16 12:29:19 Allow Support for Sierra Chart Data Feeds is disabled. | 2018-10-16 12:29:19 Current selected Data/Trading service: Currenex | 2018-10-16 12:29:19 Chart Update Interval: 500 | 2018-10-16 12:29:19 Time Zone: +08:00:00 (HKT+08) | 2018-10-16 12:29:19 2018-10-16 12:29:19 Local computer time | 2018-10-16 12:29:19 2018-10-16 04:29:19 Local computer time in UTC | 2018-10-16 12:29:19 2018-10-16 12:29:19 Local computer time in SC Time Zone | 2018-10-16 12:29:19 Program path: C:\SierraChart\ | 2018-10-16 12:29:19 Data Files path: C:\SierraChart\Data\ | 2018-10-16 12:29:19 OS Version Number: 6.3 | 2018-10-16 12:29:19 Locale Setting: C | 2018-10-16 12:29:19 Connecting to market data server: 208.89.235.56:442 | 2018-10-16 12:29:21 Currenex FIX Data socket (1) | Creating socket. Using TLS 1.2. | 2018-10-16 12:29:21 Currenex FIX Data socket (1) | Connecting to IP: 208.89.235.56. | 2018-10-16 12:29:21 Currenex FIX Data: Sending the Logon message. | 2018-10-16 12:29:23 Currenex FIX Data socket (1) | Socket gracefully closed by remote side. | 2018-10-16 12:29:49 Currenex FIX Data socket (1) | Received socket Close event. | 2018-10-16 12:29:49 Currenex FIX Data socket (1) | Signaling to core to close socket | 2018-10-16 12:29:49 Currenex FIX Data: Socket connection was closed without any logout messages sent or received. | 2018-10-16 12:29:49 Currenex FIX Data socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-10-16 12:29:49 Currenex FIX Data socket (1) | Closed. | 2018-10-16 12:29:49 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-10-16 12:29:49 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-16 12:29:49 Currenex | Disconnected. | 2018-10-16 12:29:49 Disconnected from Currenex. | 2018-10-16 12:29:49 |
| [2018-10-16 07:03:16] |
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You need to ask Currenex why they are closing the connection after the Logon message is sent: Currenex FIX Data: Sending the Logon message. | 2018-10-16 12:29:23 Currenex FIX Data socket (1) | Socket gracefully closed by remote side. | 2018-10-16 12:29:49 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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