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Date/Time: Sun, 24 Nov 2024 10:30:42 +0000



re Historical chart constant reloading (not fixed)

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[2013-10-28 17:44:15]
motorola7 - Posts: 19
Reloading Historical chart for every currency (and redrawing)
is making the program unusable (nothing but hourglass) for
large currency chartbooks (ver.1039)
[2013-10-28 23:25:03]
Sierra Chart Engineering - Posts: 104368
FXCM does not seem to fully understand the problem but we have a better understanding of it and we are going to put a patch in for this. This should be out during the next hour.

We apologize for this issue.

We did resolve it for some connections Sunday evening. For now, try selecting File >> Disconnect and File >> Connect to Data Feed to get a different server.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-10-28 23:25:17
[2013-10-29 00:17:50]
Sierra Chart Engineering - Posts: 104368
We had to abandon the use of the daily high and low data from FXCM. It is just too unstable at this time. The reloading problem should be resolved.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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