Support Board
Date/Time: Sun, 24 Nov 2024 10:30:42 +0000
re Historical chart constant reloading (not fixed)
View Count: 1341
[2013-10-28 17:44:15] |
motorola7 - Posts: 19 |
Reloading Historical chart for every currency (and redrawing) is making the program unusable (nothing but hourglass) for large currency chartbooks (ver.1039) |
[2013-10-28 23:25:03] |
Sierra Chart Engineering - Posts: 104368 |
FXCM does not seem to fully understand the problem but we have a better understanding of it and we are going to put a patch in for this. This should be out during the next hour. We apologize for this issue. We did resolve it for some connections Sunday evening. For now, try selecting File >> Disconnect and File >> Connect to Data Feed to get a different server. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-10-28 23:25:17
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[2013-10-29 00:17:50] |
Sierra Chart Engineering - Posts: 104368 |
We had to abandon the use of the daily high and low data from FXCM. It is just too unstable at this time. The reloading problem should be resolved.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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