Support Board
Date/Time: Thu, 13 Feb 2025 15:55:48 +0000
Scale Settings Not Working
View Count: 1999
| [2018-10-08 15:43:58] |
| cmet - Posts: 606 |
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Been using "Re-Center When Last Bar Exceeds A Certain Number of Ticks From The Center" for a long time and since recent updates it no longer seems to re-center the chart consistently. Using 8 ticks as the center and prices go off the top and bottom edges with no re-center. Have to right click on prices and manually select Reset. Version 1815 64bit Date Time Of Last Edit: 2018-10-08 15:47:34
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| [2018-10-08 17:58:34] |
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It would be very doubtful there is any problem with this. Select Chart >> Reset Scales.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-10-08 19:49:14] |
| cmet - Posts: 606 |
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Relaunched charts without adjusting anything and now it resets on every tick. Even though "Re-Center When Last Bar Exceeds A Certain Number of Ticks From The Center" with 8 ticks is still being used. Not a huge deal, just wasn't happening before. Resetting the scale seems to fix the problem. At least temporarily. Seems as if something's off when charts are initially loaded. |
| [2018-10-09 16:50:16] |
| cmet - Posts: 606 |
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Here's a video of this issue. Notice that: A) Chart is moving on every tick B) Scale Settings are set to "Re-Center When Last Bar Exceeds A Certain Number of Ticks From The Center" after 6 ticks C) Problem still there even after Reset of scale **Only seems to be happening when Numbers Bars applied Date Time Of Last Edit: 2018-10-09 16:57:11
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Private File |
| [2018-10-19 16:27:52] |
| cmet - Posts: 606 |
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Can you please look into fixing this? It's become incredibly annoying and never used to happen. The re-center movement has been an important visual cue. Only seems to happen when Numbers Bars are used as far as I can tell. Chart: 3 Tick Range (new bar on range met, open = close) Numbers Bars Scale settings in attached image. |
 settings.PNG / V - Attached On 2018-10-19 16:27:45 UTC - Size: 24.93 KB - 360 views |
| [2018-10-20 00:10:59] |
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We will check on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-11-02 04:48:37] |
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We have determined the reason for the problem and this will be resolved within a few days.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-11-13 16:05:40] |
| cmet - Posts: 606 |
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Has this been addressed? Using 1837(64b)and charts don't recenter at all now when using Re-Center When Last Bar Exceeds Certain Number of Ticks.
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| [2018-11-13 19:15:55] |
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No, not yet. and charts don't recenter at all now when using Re-Center When Last Bar Exceeds Certain Number of Ticks. Refer to the documentation:Chart Scale and Scale Adjusting: Constant Range Scale Modes >> Re-Center When The Last Bar Exceeds A Certain Number Of Ticks From The Center Make sure you reset any Interactive Scale Move adjustments: Chart Scale and Scale Adjusting: Resetting the Scale Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-11-13 19:16:56
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| [2019-02-15 00:19:16] |
| cmet - Posts: 606 |
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This seemed like it was fixed at one point but with the latest 2 builds, doesn't seem to work any more? Was this ever actually fixed? |
| [2020-12-12 22:27:28] |
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Yes this was resolved.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-12-13 01:21:57] |
| cmet - Posts: 606 |
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Still happens when using Constant Range. Chart does not re-center unless you do it manually. |
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