Support Board
Date/Time: Sun, 24 Nov 2024 10:48:40 +0000
Trade Chart Window
View Count: 1509
[2013-10-26 19:55:07] |
User74369 - Posts: 3 |
Greetings, I am trying to edit what appears on the trade chart window. I have deselected "Buy Ask", "Sell Ask", "Buy Bid" and "Sell Bid", and yet they are still appearing on the Trade Chart window (see attached pic). All I want to see is "Buy Market" and "Sell Market". How can I fix this? |
YM Trade Window.docx - Attached On 2013-10-26 19:52:49 UTC - Size: 252.86 KB - 485 views |
[2013-10-29 04:29:34] |
Sierra Chart Engineering - Posts: 104368 |
This is not supported. The buttons will still be displayed, but disabled.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2013-10-29 16:57:10] |
Sierra Chart Engineering - Posts: 104368 |
We do provide fast support, but this was considered a low priority question and we have to prioritize questions.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2013-10-29 17:05:43] |
Sierra Chart Engineering - Posts: 104368 |
There are various reasons, why this was deferred for response until the end of the day. It was considered a feature request, and these require further consideration to determine if the feature should be added and what we should exactly say in regards to the request. You will find that our support is superior because you are communicating directly with engineers so the support is competent support. Additionally, we needed to take the time to look at the software and review the wording so that it is technically accurate. The settings for enabling and disabling the Trade Window buttons now say "Enable" instead of "Display". So we wanted to do this review and answer the question all at the same time. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-10-29 17:58:45
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[2013-10-29 17:13:43] |
User74369 - Posts: 3 |
No problem, thank you.
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