Support Board
Date/Time: Wed, 22 Jan 2025 10:10:11 +0000
Missing INtraday Data
View Count: 590
| [2018-09-23 08:10:03] |
| User164231 - Posts: 278 |
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Just want to be sure, for historical intraday data it should come from IB or SC? Attached is the screenshot of the missing contract and message log as follows; Software version: 1717 32-bit | 2018-09-23 16:01:00 Usage end date: 2019-09-22 | 2018-09-23 16:01:00 Enabled for: Advanced Features. | 2018-09-23 16:01:00 Enabled for: Advanced Features 2. | 2018-09-23 16:01:00 Enabled for: Sierra Chart Historical Data Service. | 2018-09-23 16:01:00 Allow Support for Sierra Chart Data Feeds is enabled. | 2018-09-23 16:01:00 Current selected Data/Trading service: Interactive Brokers | 2018-09-23 16:01:00 Chart Update Interval: 10 | 2018-09-23 16:01:00 Time Zone: +08:00:00 (HKT+08) | 2018-09-23 16:01:00 2018-09-23 16:00:59 Local computer time | 2018-09-23 16:01:00 2018-09-23 08:00:59 Local computer time in UTC | 2018-09-23 16:01:00 2018-09-23 16:00:59 Local computer time in SC Time Zone | 2018-09-23 16:01:00 2018-09-18 07:49:09 Server time in UTC | 2018-09-23 16:01:00 Local computer UTC time and Server UTC time difference: 1 seconds. | 2018-09-23 16:01:00 Program path: C:\SierraChart\ | 2018-09-23 16:01:00 Data Files path: C:\SierraChart\Data\ | 2018-09-23 16:01:00 OS Version Number: 10.0 | 2018-09-23 16:01:00 Locale Setting: C | 2018-09-23 16:01:00 HTTPS connection to historicaldata.sierrachart.com:443 (8357) | Socket gracefully closed by remote side. | 2018-09-23 16:01:06 HTTPS connection to historicaldata.sierrachart.com:443 (8357) | Received socket Close event. | 2018-09-23 16:01:06 HTTPS connection to historicaldata.sierrachart.com:443 (8357) | Initiating close of socket by core. | 2018-09-23 16:01:06 HTTPS connection to historicaldata.sierrachart.com:443 (8357) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-09-23 16:01:06 HTTPS connection to historicaldata.sierrachart.com:443 (8357) | Closed. | 2018-09-23 16:01:06 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: ES-201812-GLOBEX | 2018-09-23 16:01:09 Intraday data recording state for symbol ES-201812-GLOBEX is set to download 'Pending'. | 2018-09-23 16:01:09 Reloading all charts with filename: ES-201812-GLOBEX.scid | 2018-09-23 16:01:09 HD Request # 696 | Downloading Intraday chart data for ES-201812-GLOBEX to the file ES-201812-GLOBEX.scid. Service: cme | 2018-09-23 16:01:09 HD Request # 696 | Download start date-time: 2018-09-04 08:00:00.000 | 2018-09-23 16:01:09 HD Request # 696 | Using server: ds1.sierracharts.com port 10149 | 2018-09-23 16:01:09 Socket (8363) | Creating socket. | 2018-09-23 16:01:09 Socket (8363) | Connecting to IP: 8.18.161.135. | 2018-09-23 16:01:09 ES-201812-GLOBEX [CBV] 1 Day #2 | Reloading chart. | 2018-09-23 16:01:09 ES-201812-GLOBEX [CBV] 1 Day #2 | Waiting for historical downloads to complete with the IDs: 695, | 2018-09-23 16:01:09 HD Request # 696 | Setting DTC encoding to Binary VLS | 2018-09-23 16:01:09 HD Request # 696 | Sending historical data logon request message. | 2018-09-23 16:01:09 HD Request # 696 | Requesting Intraday data. Start date-time: 2018-09-04 08:00:00. Record interval: 0. Symbol: ESZ18 | 2018-09-23 16:01:10 HD Request # 696 | Decompressing data. | 2018-09-23 16:01:10 HD Request # 696 | Receiving Intraday data for ES-201812-GLOBEX starting at 2018-09-04 08:00:39 | 2018-09-23 16:01:11 HD Request # 696 | Timestamp of first Intraday data file record written: 2018-09-04 08:00:39 | 2018-09-23 16:01:11 Socket (8363) | Initiating close of socket by core. | 2018-09-23 16:01:19 Socket (8363) | Shutdown started. Waiting for graceful close. | 2018-09-23 16:01:19 Historical data download thread signaled to stop. | 2018-09-23 16:01:19 HD Request # 696 | Received 2667701 records from 2018-09-04 08:00:39 to 2018-09-22 04:59:59 (17.9 days) and wrote 2667701 records for ES-201812-GLOBEX | 2018-09-23 16:01:19 HD Request # 696 | Completion time: 10s | 2018-09-23 16:01:19 HD Request # 696 | Intraday data download complete for ES-201812-GLOBEX. Unique request ID: 695 | 2018-09-23 16:01:19 Removed historical data download ID 695 | 2018-09-23 16:01:19 Real-time Intraday chart data file updates started for ES-201812-GLOBEX | 2018-09-23 16:01:19 Intraday chart data file opened for ES-201812-GLOBEX | 2018-09-23 16:01:19 Interactive Brokers | Using primary service for historical data for ES-201812-GLOBEX | 2018-09-23 16:01:19 Intraday data recording state for symbol ES-201812-GLOBEX is set to download 'Pending'. | 2018-09-23 16:01:19 HD Request # 697 | Downloading Intraday chart data for ES-201812-GLOBEX to the file ES-201812-GLOBEX.scid. Service: interactive_brokers.trading | 2018-09-23 16:01:19 HD Request # 697 | Download start date-time: 2018-09-22 04:59:59.000 | 2018-09-23 16:01:19 HD Request # 697 | Requesting a total of 1 days and 44479 seconds. | 2018-09-23 16:01:19 HD Request # 697 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 44479. | 2018-09-23 16:01:19 HD Request # 697 | Requesting 1 Day of data at 30 secs with ending date-time at 2018-09-23 04:49:59 for ES-201812-GLOBEX. PriceType: TRADES | 2018-09-23 16:01:19 ES-201812-GLOBEX [CBV] 1 Day #2 | Download is complete for all contract months in chart. Proceeding with data load. | 2018-09-23 16:01:19 ES-201812-GLOBEX [CBV] 1 Day #2 | Reloading chart. | 2018-09-23 16:01:19 ES-201812-GLOBEX [CBV] 1 Day #2 | Reloading chart. | 2018-09-23 16:01:19 Socket (8363) | Socket gracefully closed by remote side. | 2018-09-23 16:01:19 Socket (8363) | Closed. | 2018-09-23 16:01:19 HD Request # 697 | Processing historical data message from TWS | 2018-09-23 16:01:20 HD Request # 697 | Receiving Intraday data for ES-201812-GLOBEX starting at 2018-09-22 04:50:00 | 2018-09-23 16:01:20 HD Request # 697 | Received 2880 records and wrote 0 records from 2018-09-21 03:30:00 to 2018-09-22 04:59:30. | 2018-09-23 16:01:20 HD Request # 697 | IB Backfill - Seconds requested: 44479. Seconds Remaining: 0. | 2018-09-23 16:01:20 HD Request # 697 | Requesting 44479 Seconds of data at 30 secs with ending date-time at 2018-09-23 17:11:18 for ES-201812-GLOBEX. PriceType: TRADES | 2018-09-23 16:01:20 HD Request # 697 | Processing historical data message from TWS | 2018-09-23 16:01:20 HD Request # 697 | Received 1483 records and wrote 0 records from 2018-09-21 16:23:30 to 2018-09-22 04:59:30. | 2018-09-23 16:01:20 HD Request # 697 | Received 4363 records from 2018-09-22 04:50:00 to 2018-09-22 04:59:30 (9.5 minutes) and wrote 0 records for ES-201812-GLOBEX | 2018-09-23 16:01:20 HD Request # 697 | Completion time: 2s | 2018-09-23 16:01:20 HD Request # 697 | Intraday data download complete for ES-201812-GLOBEX. Unique request ID: 696 | 2018-09-23 16:01:20 Removed historical data download ID 696 | 2018-09-23 16:01:20 Real-time Intraday chart data file updates started for ES-201812-GLOBEX | 2018-09-23 16:01:20 Intraday chart data file opened for ES-201812-GLOBEX | 2018-09-23 16:01:20 |
 missing Intrad day contract.jpg / V - Attached On 2018-09-23 08:09:24 UTC - Size: 868.86 KB - 253 views |
| [2018-09-23 22:10:06] |
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Follow the instructions here: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data You are also running an older version of Sierra Chart, you need to update following these instructions here: Software Download: Fast Update Newer versions will automatically download the missing data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-09-23 22:10:52
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