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Bitmex Not working

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[2018-09-21 16:37:09] #1 [Go To First Post]
atlasq - Posts: 2
Hi I don´t know whats going on but I can´t get my sierra chart to work. Could you please verify? tMEX Trading Direct \| Connecting to URI www.bitmex.com/realtime/WebSocket \| 2018-09-21 10:52:26 BitMEX WebSocket \| Connecting to WebSocket server. \| 2018-09-21 10:52:26 BitMEX WebSocket socket (2253) \| Creating socket. Using TLS 1.2. \| 2018-09-21 10:52:26 BitMEX WebSocket socket (2253) \| Connecting to IP: 54.171.58.46. \| 2018-09-21 10:52:26 BitMEX WebSocket \| Opening WebSocket. \| 2018-09-21 10:52:26 BitMEX WebSocket \| Sending WebSocket handshake. \| 2018-09-21 10:52:26 BitMEX WebSocket \| Header line. HTTP/1.1 403 Forbidden \| 2018-09-21 10:52:27 BitMEX WebSocket \| WebSocket not connected. Handshake acknowledgment: HTTP/1.1 403 Forbidden \| 2018-09-21 10:52:27 BitMEX Trading Direct \| WebSocket closed. \| 2018-09-21 10:52:27 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2018-09-21 10:52:27 Select 'File >> Disconnect' to prevent further connection attempts. \| 2018-09-21 10:52:27 BitMEX WebSocket socket (2253) \| Initiating close of socket by core. \| 2018-09-21 10:52:27 BitMEX WebSocket \| WebSocket closed. \| 2018-09-21 10:52:27 BitMEX Trading Direct \| WebSocket closed. \| 2018-09-21 10:52:27 BitMEX WebSocket socket (2253) \| Shutdown started. Waiting for graceful close. \| 2018-09-21 10:52:27 BitMEX Trading Direct \| Disconnected. \| 2018-09-21 10:52:27 Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. \| 2018-09-21 10:52:27

[2018-09-21 16:58:30] #2 [Go To First Post]
atlasq - Posts: 2
SO how can I fix it?

[2018-09-21 18:46:22] #3 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
BitMEX WebSocket \| Header line. HTTP/1.1 403 Forbidden \| 2018-09-21 10:52:27 BitMEX WebSocket \| WebSocket not connected. Handshake acknowledgment: HTTP/1.1 403 Forbidden \| 2018-09-21 10:52:27 These are the relevant messages. Select File >> Disconnect. Wait a certain amount of time. How long we do not know. And then connect to the data feed again with File >> Connect to Data Feed. We would think you might have to wait at least an hour. None of this is within our control. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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