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Date/Time: Wed, 22 Jan 2025 10:04:33 +0000



Sporadic DTC disconnections, not urgent

View Count: 508

[2018-09-21 15:14:27]
User11942 - Posts: 298
Hello SC team, went thru the search but to no avail.
What does it even mean? Encryption stream error
DTC Client (51) | Encryption stream error encountered. error:140E0197:SSL routines:SSL_shutdown:shutdown while in init | 2018-09-21 11:03:38
DTC Client (51) | Initiating close of socket by core. | 2018-09-21 11:03:38
DTC Client (51) | Shutdown started. Waiting for graceful close. | 2018-09-21 11:03:38
Connection to the external service has been lost. | 2018-09-21 11:03:38
DTC Client (51) | Received socket Close event | 2018-09-21 11:03:38
DTC Client (51) | Closed. | 2018-09-21 11:03:38
CQG WebAPI | Disconnected. | 2018-09-21 11:03:38
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-09-21 11:03:38

[2018-09-21 15:52:20]
Sierra Chart Engineering - Posts: 104368
You are running an older version of Sierra Chart. This has been resolved. You need to update to the current version.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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