Support Board
Date/Time: Wed, 22 Jan 2025 09:56:15 +0000
vol question
View Count: 653
| [2018-09-20 03:53:23] |
| zippyzip - Posts: 293 |
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seems the pull and stack on the chart dom is calculating the same as the volume , not sure if this is a 1809 issue or what , please let me know as algos run off the data and thats not correct , thanks
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| [2018-09-20 04:12:26] |
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We are checking this now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-09-20 04:15:27] |
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Well we certainly do not see what you are showing. Those two columns are quite different from each other and they are displaying the correct data in our test now. Could you attach that chart by following these instructions: Support Board Posting Information: Providing Chartbook with Only a Single Chart Although we really probably do not know what we would be able to tell. It is hard to believe we would see the same thing but we will give it a try. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-09-20 04:15:55
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| [2018-09-20 04:18:15] |
| zippyzip - Posts: 293 |
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i narrowed it down to the instance , so something changed from 1785 ver to 1809 as i just updated tonight and its doing it on my other instances but not on main , if that helps
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| [2018-09-20 04:21:06] |
| zippyzip - Posts: 293 |
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here is main vs instance
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| [2018-09-20 07:07:04] |
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Okay we see the problem now. It is related to a sub instance. We are resolving this now and will have a new release in 15 minutes. This relates to the work we have been doing to support market by order data. It is an inadvertent issue.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-09-20 07:07:19
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| [2018-09-20 12:53:06] |
| zippyzip - Posts: 293 |
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also i noticed this as well on new update the dom is putting a 1 on the offer 10 prices out and making historical change when there is infact 40 something there , not sure if this is new mbo implant but would like to hear ur thoughts
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| [2018-09-20 14:58:24] |
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Not sure what that 1 is from but it is not something that we see. Does it go away when you remove the DOM Graph?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-09-21 12:35:32] |
| zippyzip - Posts: 293 |
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no its on both , it almost looks like it reverts to 1 like a default when doesn't have the data , im not sure as u can see here it has 3 orders over 10 ticks away plotting so something is off with data maybe
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| [2018-09-21 19:13:24] |
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You would have to see that market depth data within the market depth window: File Menu: Open Market Depth Window (File) Do you? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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